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Inbenta Chatbots vs. VideoAsk by Typeform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A

    VideoAsk by Typeform

    Score7 out of 10
    N/AVideoAsk, from Typeform, allows the user to get face-to-face with prospects, customers or audience through (asynchronous) video.

    $30

    per month 100 mins of video or audio processing per month

    Pricing
    Inbenta ChatbotsVideoAsk by Typeform
    Editions & Modules
    No answers on this topic
    Start
    $0
    per month 20 mins of video or audio processing per month
    Grow
    $30
    per month 100 mins of video or audio processing per month
    Brand
    $50
    per month 200 mins of video or audio processing per month
    Offerings
    Pricing Offerings
    Inbenta ChatbotsVideoAsk by Typeform
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.Discounts available for annual pricing.
    More Pricing Information
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    Inbenta ChatbotsVideoAsk by Typeform
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    AWS Chatbot
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta ChatbotsVideoAsk by Typeform
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Inbenta ChatbotsVideoAsk by Typeform
    Likelihood to Recommend
    Inbenta Technologies Inc.
    In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
    Read full review
    Typeform
    Scaling user research abroad. Maybe less appropriate if doing sales outreach.
    Incentivized
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Integrate the voice into the customer experience.
    • A real, relatable and up to par spanish translation.
    • An amazing customer service structure.
    Read full review
    Typeform
    • Zapier Integration
    • Helping users debug and check microphones, cameras etc were working
    • Hidden Fields
    • Logic
    Incentivized
    Read full review
    Cons
    Inbenta Technologies Inc.
    • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
    Read full review
    Typeform
    • Can't think of any!
    Incentivized
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
    Read full review
    Typeform
    Sprig did not help users debug microphones or cameras not working and resulted in a lot of failed and wasted participant sessions
    Incentivized
    Read full review
    Return on Investment
    Inbenta Technologies Inc.
    • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
    Read full review
    Typeform
    • Saved probably $1000's on contractors to do user research
    Incentivized
    Read full review
    ScreenShots

    Inbenta Chatbots Screenshots

    Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics