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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brassring

    Score7.2 out of 10
    N/ABrassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A

    Trakstar Hire

    Score8 out of 10
    N/ATrakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
    Pricing
    BrassringTrakstar Hire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrassringTrakstar Hire
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrassringTrakstar Hire
    Considered Both Products
    Infinite Computer Solutions, Inc
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    BrassringTrakstar Hire
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Brassring and Trakstar Hire
    Feature
    Brassring
    7.5
    11 Ratings
    5% below category average
    Trakstar Hire
    8.5
    11 Ratings
    7% above category average
    Job Requisition Management7.711 Ratings8.410 Ratings
    Company Website Posting7.410 Ratings9.29 Ratings
    Publish to Social Media7.710 Ratings7.37 Ratings
    Job Search Site Posting7.711 Ratings7.58 Ratings
    Customized Application Form7.111 Ratings7.110 Ratings
    Resume Management7.410 Ratings8.810 Ratings
    Duplicate Candidate Prevention7.110 Ratings7.811 Ratings
    Candidate Search8.310 Ratings8.510 Ratings
    Applicant Tracking8.310 Ratings9.411 Ratings
    Collaboration7.18 Ratings9.410 Ratings
    Task Creation and Delegation7.46 Ratings7.88 Ratings
    Email Templates7.710 Ratings9.111 Ratings
    User Permissions7.49 Ratings8.611 Ratings
    Notifications and Alerts7.710 Ratings9.410 Ratings
    Reporting7.110 Ratings9.77 Ratings
    Best Alternatives
    BrassringTrakstar Hire
    Small Businesses
    Crelate
    Score9.1 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrassringTrakstar Hire
    Likelihood to Recommend
    8.3
    (30 ratings)
    8.8
    (11 ratings)
    Likelihood to Renew
    6.0
    (12 ratings)
    1.0
    (1 ratings)
    Usability
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.8
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    2.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrassringTrakstar Hire
    Likelihood to Recommend
    Infinite Computer Solutions, Inc
    Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
    Incentivized
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    Mitratech
    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Incentivized
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    Pros
    Infinite Computer Solutions, Inc
    • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
    • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
    • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
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    Mitratech
    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Incentivized
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    Cons
    Infinite Computer Solutions, Inc
    • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
    • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
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    Mitratech
    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Incentivized
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    Likelihood to Renew
    Infinite Computer Solutions, Inc
    I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
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    Mitratech
    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Incentivized
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    Usability
    Infinite Computer Solutions, Inc
    I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
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    Mitratech
    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Incentivized
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    Performance
    Infinite Computer Solutions, Inc
    Just slow for what we are doing here
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    Mitratech
    No answers on this topic
    Support Rating
    Infinite Computer Solutions, Inc
    It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
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    Mitratech
    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Incentivized
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    Implementation Rating
    Infinite Computer Solutions, Inc
    We purchased an out of the box solution and that worked well for us.
    Incentivized
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    Mitratech
    No answers on this topic
    Alternatives Considered
    Infinite Computer Solutions, Inc
    SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
    Incentivized
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    Mitratech
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
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    Return on Investment
    Infinite Computer Solutions, Inc
    • Kenexa has assisted us in identifying top talent within our target market of applicants.
    • Kenexa may exclude potentially good associates that don't test well.
    • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
    Incentivized
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    Mitratech
    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Incentivized
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    ScreenShots