TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inside Sales Box (discontinued)

    Score7.3 out of 10
    N/AInsideSalesBox was a sales acceleration tool from Ameyo, with features for sales email tracking, one-click dialing, and lead management. It is no longer available.N/A

    Koncert

    Score8.3 out of 10
    N/AKoncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
    Pricing
    Inside Sales Box (discontinued)Koncert
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Inside Sales Box (discontinued)Koncert
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsFree Trial for 14 Days. No credit card required—
    More Pricing Information
    Features
    Inside Sales Box (discontinued)Koncert
    Preview Dialer
    Comparison of Preview Dialer features of Inside Sales Box (discontinued) and Koncert
    Feature
    Inside Sales Box (discontinued)
    -
    Ratings
    Koncert
    8.4
    4 Ratings
    14% above category average
    Contact preview00 Ratings8.14 Ratings
    Dialer-CRM integration00 Ratings8.44 Ratings
    Call notes & tags00 Ratings8.54 Ratings
    Automatic call logging00 Ratings8.54 Ratings
    Core Dialer
    Comparison of Core Dialer features of Inside Sales Box (discontinued) and Koncert
    Feature
    Inside Sales Box (discontinued)
    -
    Ratings
    Koncert
    8.7
    4 Ratings
    12% above category average
    Outbound dialing00 Ratings9.04 Ratings
    Custom caller ID00 Ratings9.34 Ratings
    Click-to-call00 Ratings9.44 Ratings
    Recorded voicemail drop00 Ratings8.33 Ratings
    Dialer contact import00 Ratings8.43 Ratings
    Campaign & list management00 Ratings8.02 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Inside Sales Box (discontinued) and Koncert
    Feature
    Inside Sales Box (discontinued)
    -
    Ratings
    Koncert
    8.5
    3 Ratings
    10% above category average
    Follow-up calls00 Ratings8.43 Ratings
    Dialer reporting & analytics00 Ratings7.02 Ratings
    Dialer compliance00 Ratings10.02 Ratings
    Best Alternatives
    Inside Sales Box (discontinued)Koncert
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inside Sales Box (discontinued)Koncert
    Likelihood to Recommend
    7.3
    (2 ratings)
    8.2
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Inside Sales Box (discontinued)Koncert
    Likelihood to Recommend
    Discontinued Products
    Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
    Incentivized
    Read full review
    Koncert
    This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Its interface is friendly one.
    • Convenient to use.
    • Professional software.
    • Less time taking.
    Incentivized
    Read full review
    Koncert
    • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
    • Click Dialer allows us to use local presence dialing
    • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Inbound calls need to be found to get on proper record.
    • Inbound calls can erase notes on the last call if not saved.
    Incentivized
    Read full review
    Koncert
    • UX - The interface is easy to understand, but not the most visually appealing.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Our staff always has fast responses to any issues.
    Incentivized
    Read full review
    Koncert
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I selected this because already it has market place where professional people are there who make it easy for workers of different companies to interact with each other regarding their sales. It is quite good for professionals to talk with others in the same field and make easy your work.
    Incentivized
    Read full review
    Koncert
    We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's increasing our sales.
    Incentivized
    Read full review
    Koncert
    • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
    Incentivized
    Read full review
    ScreenShots

    Koncert Screenshots

    Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Koncert Remote Coach Feature - Remote Coach® is a feature within all five of Koncert’s Dialer Platforms.Screenshot of Koncert AI Dialer Analytics