Insightly Service vs. Intercom
Insightly Service vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Insightly Service | N/A | Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, designed to connect seamlessly with all the applications in use today to run a business. For the user, that means mission-critical customer data is available to teams, in real time, to empower them to have more relevant conversations that drive customer satisfaction and success. | $29 per month | |
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat |
Insightly Service | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Insightly Service | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Insightly Service | Intercom | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Insightly Service | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (265 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.9 (173 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Insightly Service | Intercom | |
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Likelihood to Recommend | Insightly, Inc. No answers on this topic | Intercom |
Pros | Insightly, Inc. No answers on this topic | Intercom |
Cons | Insightly, Inc. No answers on this topic | Intercom |
Likelihood to Renew | Insightly, Inc. No answers on this topic | Intercom |
Usability | Insightly, Inc. No answers on this topic | Intercom |
Reliability and Availability | Insightly, Inc. No answers on this topic | Intercom |
Performance | Insightly, Inc. No answers on this topic | Intercom |
Support Rating | Insightly, Inc. No answers on this topic | Intercom |
Online Training | Insightly, Inc. No answers on this topic | Intercom |
Implementation Rating | Insightly, Inc. No answers on this topic | Intercom |
Alternatives Considered | Insightly, Inc. No answers on this topic | Intercom |
Return on Investment | Insightly, Inc. No answers on this topic | Intercom |
ScreenShots | Insightly Service Screenshots | Intercom Screenshots |