Insightly Service vs. Spiceworks Help Desk
Insightly Service vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Insightly Service | N/A | Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, designed to connect seamlessly with all the applications in use today to run a business. For the user, that means mission-critical customer data is available to teams, in real time, to empower them to have more relevant conversations that drive customer satisfaction and success. | $29 per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Insightly Service | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Insightly Service | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Insightly Service | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Insightly Service | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Insightly Service | Spiceworks Help Desk | |
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Likelihood to Recommend | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Pros | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Cons | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Usability | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Insightly, Inc. No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | Insightly Service Screenshots |