Insights vs. Trakstar Perform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Insights
Score 2.7 out of 10
N/A
Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users how to work more effectively with others, both internally and externally. At the core of the programs is the Insights Discovery profile, which uses a four-color model to illustrate each person's…N/A
Trakstar Perform
Score 7.6 out of 10
N/A
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.
$4,370
per year
Pricing
InsightsTrakstar Perform
Editions & Modules
No answers on this topic
Trakstar
$4370.00
per year
Offerings
Pricing Offerings
InsightsTrakstar Perform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
InsightsTrakstar Perform
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
InsightsTrakstar Perform
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Insights
5.8
1 Ratings
28% below category average
Trakstar Perform
-
Ratings
Corporate goal setting2.71 Ratings00 Ratings
Subordinate goal setting7.31 Ratings00 Ratings
Individual goal setting7.31 Ratings00 Ratings
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Reviewsnap
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Reviewsnap
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Score 9.0 out of 10
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Bridge Learning Platform
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Score 8.8 out of 10
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User Ratings
InsightsTrakstar Perform
Likelihood to Recommend
2.7
(1 ratings)
8.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
1.0
(1 ratings)
9.2
(3 ratings)
User Testimonials
InsightsTrakstar Perform
Likelihood to Recommend
Insights
I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
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Mitratech
This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
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Pros
Insights
  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
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Mitratech
  • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
  • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
  • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
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Cons
Insights
  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
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Mitratech
  • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
  • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
  • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
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Likelihood to Renew
Insights
No answers on this topic
Mitratech
Very simple to use, great support.
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Support Rating
Insights
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
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Mitratech
Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
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Alternatives Considered
Insights
ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
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Mitratech
I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
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Return on Investment
Insights
  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
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Mitratech
  • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
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ScreenShots