TrustRadius

Luciq vs. TrackJS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Luciq
Score 8.0 out of 10
N/A
Luciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…
$149
per month
TrackJS
Score 8.0 out of 10
N/A
TrackJS is an error monitoring service for web applications. It provides enhanced stack traces and detailed telemetry for developers to understand how an error happened, how to recreate it, and how to fix it.N/A
Pricing
LuciqTrackJS
Editions & Modules
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
LuciqTrackJS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$49 monthly page views
Additional Details20% discount for annual plan.—
More Pricing Information
Community Pulse
LuciqTrackJS
Features
LuciqTrackJS
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Luciq
-
Ratings
TrackJS
6.5
1 Ratings
18% below category average
Application monitoring00 Ratings8.01 Ratings
Threshold alerts00 Ratings8.01 Ratings
Predictive capabilities00 Ratings5.01 Ratings
Application performance management console00 Ratings7.01 Ratings
Collaboration tools00 Ratings4.01 Ratings
Application dependency mapping and thresholding00 Ratings7.01 Ratings
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User Ratings
LuciqTrackJS
Likelihood to Recommend
8.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
LuciqTrackJS
Likelihood to Recommend
Luciq Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
TrackJS
If you're not currently doing any JS error tracking or are just getting started, TrackJS is a great solution. If you are looking for a more technical solution, something like NewRelic may be more appropriate - but if the primary user isn't going to be a web developer and you're looking for something that is easier to use, I would recommend TrackJS.
Verified User
Anonymous
Read full review
Pros
Luciq Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Verified User
Anonymous
Read full review
TrackJS
  • Easy to use
  • Time report is great
  • Great level of detail
Verified User
Anonymous
Read full review
Cons
Luciq Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
TrackJS
  • Price is a bit high
  • More customizable alerts would be great
  • Would love more detail related to site speed
Verified User
Anonymous
Read full review
Alternatives Considered
Luciq Inc.
No answers on this topic
TrackJS
TrackJS is less technical and is easier to use than New Relic. New Relic provides more data, but is virtually unusable if you're not technical.
Verified User
Anonymous
Read full review
Return on Investment
Luciq Inc.
  • Reduced the time to get feedback.
Verified User
Anonymous
Read full review
TrackJS
  • ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.
Verified User
Anonymous
Read full review
ScreenShots

Luciq Screenshots

Screenshot of Instabug Report

TrackJS Screenshots

Screenshot of Dashboard of overall quality and website activity.Screenshot of Error impact report shows you the breadth of users and devices affected by an error.Screenshot of Discoverable filtering shows you anomalies in your error data.Screenshot of Error report with enhanced stack traces, inline source code, and telemetry analytics.