Integrify vs. Trisotech Digital Enterprise Suite

If you know workflow programs, and if you are tech-savvy, then this program will help you with nearly everything. If you need a workflow made better or just need one period, then this will help. You can use it for nearly anything where there is a process. Unfortunately, in any of these scenarios, if you are not tech-savvy, then you do not want to use this program. It will be frustrating. Same can be said if you are handing the program off to someone. It can be too complex for some people. That said, if they are willing to learn the program, then you may be OK. But ultimately, you will lose time and effort. For us, Integrify was used in Admissions - the workflow had to be very specific, and was very complex when it came to the re-enrollment process; however, I would not have suggested it to HR. While it could have helped them, it would have resulted in many hours lost because of the complexity of the program if I were to have left. I'm not saying I was the be-all, end-all for it in HR! I am saying that they had never worked with a workflow program before, and it was going to cost her more time than she could spare.

Incentivized

In my experience, Trisotech Digital Enterprise Suite works well as a tool used by business analyts, process experts, and technology based teams who manage knowledge centrally. In my opinion, it does not work great as a fully fledged knowledge management system with wiki articles, decentralised knowledge management, and governance. Using Trisotech Digital Enterprise Suite with SharePoint, Confluence, or a similar tool would work better, however there are downsides to this approach.

Incentivized

• Easy to develop an intake form.
• Workflow diagram is simple to follow and make adjustments to.
• Dashboard is helpful in identifying bottlenecks in the process.

Incentivized

• Business logic modelling
• Business process flows
• Business rules

Incentivized

• It's complicated. No, really. When you log in, you won't know much about what you're doing and you may only get about 10% of what the program is capable of. This is not a good thing as some will just give up before delving further into the program. If it is too complicated at the outset for someone who doesn't understand forms or how these kinds of programs work, you will not gain new clients unless you are there the moment they create an account. You can have someone reach out, but - in my experience - the decision to continue with a program or write it off is in the first ten minutes.
• When I first looked at it, printing larger flows was an issue. They have since addressed this, so the point of mentioning this is that (while they eventually looked back at the bigger picture) looking at large and small views would have been helpful.
• The people I consulted had issues with Javascript. There were ways to get around it, but these people did not have the time to spend on that and asked me to find another solution.

Incentivized

• Ease of use
• Modern interface design
• Licensing and distrubution

Incentivized

Despite Trisotech Digital Enterprise Suite's great set of features, it's fit will depend on the structure of your business, how you operate, and more importantly - how you want to operate. For us it doesn't provide a complete solution, as we desire to decentralise knowledge management approach with a modern, easy to use system.

Incentivized

I think Integrify was a good product for its cost. The only thing it really lacked was project management capabilities. It was difficult for our manager to go into the dashboard and see what work his employees were working on, who has what, and how long they have had certain tasks. It is doable, but just not very quick and simple.

Incentivized

Trisotech Digital Enterprise Suite thrives as a process modelling tool, however, in my opinion, it does not compete with SharePoint, which remains a key platform in knowledge management due to it's modern design, ease of use, and ability to customise and manage permissions and sharing easily. I think Process Manager from Nintext also provides better tools for managing knowledge.

Incentivized

• For the people I consulted - it helped them put more into the personal aspects of the business. While certain processes ran, they could keep an eye on the data, but were otherwise free to focus on the important aspects of the business. They were a marketing group. Their copywriter was able to be a copywriter instead of just filling out forms all day!
• It's adaptable. You can cross-pollinate any department with it, provided you know what you are doing. So, you are not getting a program for HR, and another for Marketing. Integrify can span the whole business. You can cut costs in focusing on one workflow product rather than a handful.
• It did have one negative impact on the place I consulted. Their tech-savvy person left in early 2019, and nobody else was able to use the program. Nor did they want to try when opening it up and trying to understand it. I was able to help out, but ultimately they were discouraged. I would recommend training multiple people if you use this product, and emphasize their support team!

Incentivized

• Standardising processes
• Centralising business logic
• Modelling processess

Incentivized