Intercom vs. Laxis
Intercom vs. Laxis
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
Laxis | N/A | Laxis is an intelligent virtual assistant that takes notes, allowing users to focus, by capturing conversations intelligently to make meetings more productive and enjoyable. Simple transcription and personalized templates help Laxis to extract insights, action items, and key quotes from (and across) meetings. Laxis integrates with various video-conferencing solutions to increase meeting effectiveness. | $0 |
Intercom | Laxis | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | Discount available for annual pricing. | ||||||||||||||
More Pricing Information |
Intercom | Laxis | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Laxis | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Laxis | |
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Likelihood to Recommend | 9.0 (266 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (174 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.0 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Laxis | |
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Likelihood to Recommend | Intercom | Laxis, Inc. No answers on this topic |
Pros | Intercom | Laxis, Inc. No answers on this topic |
Cons | Intercom | Laxis, Inc. No answers on this topic |
Likelihood to Renew | Intercom | Laxis, Inc. No answers on this topic |
Usability | Intercom | Laxis, Inc. No answers on this topic |
Reliability and Availability | Intercom | Laxis, Inc. No answers on this topic |
Performance | Intercom | Laxis, Inc. No answers on this topic |
Support Rating | Intercom | Laxis, Inc. No answers on this topic |
Online Training | Intercom | Laxis, Inc. No answers on this topic |
Implementation Rating | Intercom | Laxis, Inc. No answers on this topic |
Alternatives Considered | Intercom | Laxis, Inc. No answers on this topic |
Return on Investment | Intercom | Laxis, Inc. No answers on this topic |
ScreenShots | Intercom Screenshots |