Intercom vs. Replyco
Intercom vs. Replyco
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
Replyco | N/A | N/A | $45 per month |
Intercom | Replyco | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Replyco | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
Intercom | Replyco | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Intercom | Replyco | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Replyco | |
---|---|---|
Likelihood to Recommend | 9.1 (265 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.9 (173 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.0 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Replyco | |
---|---|---|
Likelihood to Recommend | Intercom | Replyco No answers on this topic |
Pros | Intercom | Replyco No answers on this topic |
Cons | Intercom | Replyco No answers on this topic |
Likelihood to Renew | Intercom | Replyco No answers on this topic |
Usability | Intercom | Replyco No answers on this topic |
Reliability and Availability | Intercom | Replyco No answers on this topic |
Performance | Intercom | Replyco No answers on this topic |
Support Rating | Intercom | Replyco No answers on this topic |
Online Training | Intercom | Replyco No answers on this topic |
Implementation Rating | Intercom | Replyco No answers on this topic |
Alternatives Considered | Intercom | Replyco No answers on this topic |
Return on Investment | Intercom | Replyco No answers on this topic |
ScreenShots | Intercom Screenshots |