TrustRadius

Interlink Software - AIOps Platform vs. OpsRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Interlink Software - AIOps Platform
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Who Uses Interlink Software? Large digital, hybrid cloud enterprises, across markets including: utilities, banking, insurance, Fintech, online retail, healthcare, managed service providers, government. What Is Interlink Software? A single AIOps platform to transform IT operations. Deliver unified monitoring, full visibility and automation in complex hybrid cloud and on-premises environments. Driven by a combination of machine learning, universal integration,…N/A
OpsRamp
Score 7.4 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
Interlink Software - AIOps PlatformOpsRamp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Interlink Software - AIOps PlatformOpsRamp
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSubscriptions for 5 concurrent users start at $25,000 per annum (includes Service Visualization, HITIM, Workflow) unlimited integrations, events & metrics.—
More Pricing Information
Best Alternatives
Interlink Software - AIOps PlatformOpsRamp
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
LogicMonitor
LogicMonitor
Score 8.7 out of 10
LogicMonitor
LogicMonitor
Score 8.7 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
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User Ratings
Interlink Software - AIOps PlatformOpsRamp
Likelihood to Recommend
-
(0 ratings)
8.0
(3 ratings)
Usability
-
(0 ratings)
7.7
(3 ratings)
Support Rating
-
(0 ratings)
7.3
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(2 ratings)
Professional Services
-
(0 ratings)
7.9
(2 ratings)
User Testimonials
Interlink Software - AIOps PlatformOpsRamp
Likelihood to Recommend
Interlink Software Services
No answers on this topic
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
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Pros
Interlink Software Services
No answers on this topic
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
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Cons
Interlink Software Services
No answers on this topic
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
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Usability
Interlink Software Services
No answers on this topic
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
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Support Rating
Interlink Software Services
No answers on this topic
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Contract Terms and Pricing Model
Interlink Software Services
No answers on this topic
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
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Professional Services
Interlink Software Services
No answers on this topic
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
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Return on Investment
Interlink Software Services
No answers on this topic
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
ScreenShots

Interlink Software - AIOps Platform Screenshots

Screenshot of Automated Service Reporting Service Visualization brings with it the ability to implement automated real-time and historical service and availability reporting. Organizations often have limited in-house developed solutions for reporting. These solutions tend to leverage data drawn after-the-fact from their ITSM tools, using spreadsheet-based outputs. It can take around five working days to produce monthly service availability reports. This usually involves significant manual effort and a time-lag.Screenshot of Service Visualization Dashboards display information including the status, availability and operational details of a business service and typically include: High-Level Status, Business Outcomes, System Component Status, Application Status, Service Status and Service Incidents.