Intermedia Email Plus vs. Microsoft Exchange

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intermedia Email Plus
Score 9.0 out of 10
N/A
Intermedia Email Plus Exchange Email is a combined email productivity and security suite, providing anti-phishing, email archiving, email backup and archiving, as well as access to AnyMeeting web conferencing included via a subscription.N/A
Microsoft Exchange
Score 8.5 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Pricing
Intermedia Email PlusMicrosoft Exchange
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intermedia Email PlusMicrosoft Exchange
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Intermedia Email PlusMicrosoft Exchange
Top Pros
Top Cons
Features
Intermedia Email PlusMicrosoft Exchange
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Intermedia Email Plus
7.8
1 Ratings
8% below category average
Microsoft Exchange
8.1
80 Ratings
4% below category average
Anti-malware8.01 Ratings8.163 Ratings
Customizability8.01 Ratings7.975 Ratings
Data Loss Protection7.01 Ratings8.665 Ratings
Threat Detection8.01 Ratings8.064 Ratings
End-to-End Encryption8.01 Ratings8.364 Ratings
Management Tools8.01 Ratings8.377 Ratings
Sandboxing00 Ratings7.444 Ratings
Best Alternatives
Intermedia Email PlusMicrosoft Exchange
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.4 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intermedia Email PlusMicrosoft Exchange
Likelihood to Recommend
9.0
(1 ratings)
8.8
(98 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
9.0
(1 ratings)
9.0
(2 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.9
(12 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Intermedia Email PlusMicrosoft Exchange
Likelihood to Recommend
Intermedia
This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.
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Microsoft
You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.
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Pros
Intermedia
  • Excellent support
  • Great performance
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Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Cons
Intermedia
  • Email filtering is good, but not excellent
  • Office 365 default settings require a little tweaking (registry)
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Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Likelihood to Renew
Intermedia
No answers on this topic
Microsoft
It is the best, and perhaps only, email solution worth considering.
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Usability
Intermedia
I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.
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Microsoft
Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
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Reliability and Availability
Intermedia
No answers on this topic
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Performance
Intermedia
No answers on this topic
Microsoft
I would say it's the best email product I've experienced.
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Support Rating
Intermedia
Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.
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Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Implementation Rating
Intermedia
No answers on this topic
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Alternatives Considered
Intermedia
Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.
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Microsoft
Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.
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Scalability
Intermedia
No answers on this topic
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Return on Investment
Intermedia
  • Scalable for seasonal/variable employee count
  • Easy administration
  • Easy onboarding
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Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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