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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intermedia Email Plus

    Score9 out of 10
    N/AIntermedia Email Plus Exchange Email is a combined email productivity and security suite, providing anti-phishing, email archiving, email backup and archiving, as well as access to AnyMeeting web conferencing included via a subscription.N/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
    Pricing
    Intermedia Email PlusMicrosoft Exchange
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Intermedia Email PlusMicrosoft Exchange
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Intermedia Email PlusMicrosoft Exchange
    Considered Both Products
    Intermedia
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    65 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    52 Answers
    Features
    Intermedia Email PlusMicrosoft Exchange
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Intermedia Email Plus and Microsoft Exchange
    Feature
    Intermedia Email Plus
    7.8
    1 Ratings
    8% below category average
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Anti-malware8.01 Ratings6.567 Ratings
    Customizability8.01 Ratings8.079 Ratings
    Data Loss Protection7.01 Ratings8.368 Ratings
    Threat Detection8.01 Ratings6.566 Ratings
    End-to-End Encryption8.01 Ratings6.767 Ratings
    Management Tools8.01 Ratings8.080 Ratings
    Sandboxing00 Ratings7.444 Ratings
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    Intermedia Email PlusMicrosoft Exchange
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    Sophos Email
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    Score8.9 out of 10
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    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intermedia Email PlusMicrosoft Exchange
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (102 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.9
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Intermedia Email PlusMicrosoft Exchange
    Likelihood to Recommend
    Intermedia
    This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.
    Incentivized
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Pros
    Intermedia
    • Excellent support
    • Great performance
    Incentivized
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Cons
    Intermedia
    • Email filtering is good, but not excellent
    • Office 365 default settings require a little tweaking (registry)
    Incentivized
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Likelihood to Renew
    Intermedia
    No answers on this topic
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Usability
    Intermedia
    I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Intermedia
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Performance
    Intermedia
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Support Rating
    Intermedia
    Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.
    Incentivized
    Read full review
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Implementation Rating
    Intermedia
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Intermedia
    Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Scalability
    Intermedia
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Return on Investment
    Intermedia
    • Scalable for seasonal/variable employee count
    • Easy administration
    • Easy onboarding
    Incentivized
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
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