InvGate Assets vs. Motadata ServiceOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
InvGate Assets
Score 4.0 out of 10
N/A
InvGate Assets is the IT asset management platform from Argentinian company InvGate.N/A
Motadata ServiceOps
Score 8.6 out of 10
Small Businesses (1-50 employees)
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization…N/A
Pricing
InvGate AssetsMotadata ServiceOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InvGate AssetsMotadata ServiceOps
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
InvGate AssetsMotadata ServiceOps
Features
InvGate AssetsMotadata ServiceOps
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
InvGate Assets
4.3
1 Ratings
57% below category average
Motadata ServiceOps
-
Ratings
Software and hardware inventory tracking6.01 Ratings00 Ratings
License management3.01 Ratings00 Ratings
Asset lifecycle monitoring3.01 Ratings00 Ratings
Asset relationship management5.01 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
InvGate Assets
-
Ratings
Motadata ServiceOps
8.9
1 Ratings
8% above category average
Organize and prioritize service tickets00 Ratings9.11 Ratings
Service restoration00 Ratings9.11 Ratings
Self-service tools00 Ratings9.11 Ratings
Subscription-based notifications00 Ratings8.21 Ratings
ITSM collaboration and documentation00 Ratings9.11 Ratings
ITSM reports and dashboards00 Ratings9.11 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
InvGate Assets
-
Ratings
Motadata ServiceOps
9.1
1 Ratings
10% above category average
Configuration mangement00 Ratings9.11 Ratings
Asset management dashboard00 Ratings9.11 Ratings
Policy and contract enforcement00 Ratings9.11 Ratings
Change management
Comparison of Change management features of Product A and Product B
InvGate Assets
-
Ratings
Motadata ServiceOps
8.6
1 Ratings
1% above category average
Change requests repository00 Ratings9.11 Ratings
Service-level management00 Ratings8.21 Ratings
Best Alternatives
InvGate AssetsMotadata ServiceOps
Small Businesses
Atera
Atera
Score 8.7 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InvGate AssetsMotadata ServiceOps
Likelihood to Recommend
4.0
(1 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
InvGate AssetsMotadata ServiceOps
Likelihood to Recommend
InvGate
Smaller environments (under 1000)
Does not work well w with older systems, xp/2003
Read full review
Motadata (Mindarray Systems)
Well suited if a service desk is needed and you need to manage IT admins. It helps to sell IT services and deliver them to the clients more efficiently.
Read full review
Pros
InvGate
  • Easy deployment
  • Ability to add non pc assets
  • Web based application
Read full review
Motadata (Mindarray Systems)
  • Balancing the workload
  • Process automation
  • Asset discovery
  • Contract and SLA management
  • Get Single Pane Glass View
  • Root Cause Analysis with context
  • Reduce outages and improve performance
Read full review
Cons
InvGate
  • Reporting
  • Fine details of system (bios etc)
  • Remote support to end users
Read full review
Motadata (Mindarray Systems)
  • Machine learning
  • AI chat-bot
  • Parch management
  • Multi Language Support is missing
Read full review
Usability
InvGate
No answers on this topic
Motadata (Mindarray Systems)
Very easy to use. GUI is self explanatory. We normally do not have to tech new users on how to use the system, they can simply start working because e of the simplicity.
Read full review
Support Rating
InvGate
No answers on this topic
Motadata (Mindarray Systems)
The support is superb - fast and ready to help. The team is really motivated to help not just to close the ticket. It is one of the best IT related support experience s ever.
Read full review
Alternatives Considered
InvGate
Spiceworks had more features and options but was not designed for a large environment. Also it did not integrate and did not have an API.
Read full review
Motadata (Mindarray Systems)
Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.
Read full review
Return on Investment
InvGate
  • Single pane of glass
  • Inexpensive per endpoint
  • Able to track all harware
Read full review
Motadata (Mindarray Systems)
  • Increase the effectivness of IT staff
  • Keeping IT assets under control
  • 50% reduction in MTTR
  • Enhanced network availability and uptime by 20%
Read full review
ScreenShots

InvGate Assets Screenshots

Screenshot of Software Distribution

Motadata ServiceOps Screenshots

Screenshot of ITIL aligned stage wise change management.Screenshot of A repository for all your company wise knowledge.Screenshot of Ecommerce style service catalog to facilitate self-service.