InvGate Insight vs. Spiceworks Help Desk
InvGate Insight vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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InvGate Insight | N/A | InvGate Insight provides tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract management, and other features to help gain better control and visibility over the IT ecosystem. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
InvGate Insight | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
InvGate Insight | Spiceworks Help Desk | |
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IT Asset Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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InvGate Insight | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
InvGate Insight | Spiceworks Help Desk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
InvGate Insight | Spiceworks Help Desk | |
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Likelihood to Recommend | InvGate | Spiceworks Ziff Davis |
Pros | InvGate | Spiceworks Ziff Davis |
Cons | InvGate | Spiceworks Ziff Davis |
Likelihood to Renew | InvGate No answers on this topic | Spiceworks Ziff Davis |
Usability | InvGate No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | InvGate No answers on this topic | Spiceworks Ziff Davis |
Support Rating | InvGate No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | InvGate No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | InvGate | Spiceworks Ziff Davis |
Return on Investment | InvGate | Spiceworks Ziff Davis |
ScreenShots | InvGate Insight Screenshots |