Likelihood to Recommend Netsparker is very thorough but can take a very long time to scan a web application. It can also take a long time to learn and configure. Its thoroughness is a very good part of the product but if the application does [not] need this thoroughness it is probably a waste of time to run Netsparker on the website.
Read full review F5 Distributed Cloud Bot Defense is well suited for large Enterprises that face advanced bot attacks from Web Scraping, Credential Stuffing, Carding/Credit Card Stuffing, Fake Account Creation, and more where the collection of the Client-Side signals helps clearly show if the attackers are telling lies vs. other bot solutions that place a lot of the responsibility on their customers to tune bot scores.
Read full review Pros NetSparker has excellent customer service. When our team had to learn to use it for the first time, we had to communicate directly with NetSparker consultants. NetSparker is very user-friendly. It's UI is organized and keeps all the different scans we have set-up in a very clean visual. Netsparker has a selection of workflows and integration tools that make it useful for keeping all of my teammates on the same page. Read full review Quickly helps mitigate the retooling and newer advanced bot attacks Excellent customer service from our f5 bot Defense team/partners Easy to do Traffic Analysis/False Positive reviews with their dashboard of data Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management Industry best Threat Briefings Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks. Read full review Cons Netsparker Cloud is expensive and restricts the number of website URLs that you are allowed to scan. This restricts us from scanning all of the websites that we create and only allows us to scan a small subset of number of the website we produce. Netsparker is difficult to configure and I often need to open a ticket with support to figure out how to use the product. I have been vulnerability testing websites for over 10 years and I still don't think I really know how to use Netsparker. Netsparker can take a very long time to complete a scan due to the number of items it can scan for. Be certain to reduce the technologies that your scan will be looking at. Also, expect a large website to possibly take over two days to complete. Not something you really want to have happen on a developer checking on some source code. Read full review On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution. We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience]. Accurate log ingestion is a larger challenge than one would want in a security tool. Read full review Support Rating NetSparker support is amazing. When first introducing this software to the team, there was a lot of communication going on between Netsparker consultants and our team. They have answered our questions very efficiently and have had consultants come to our department for training. They are open to suggestions for improvements and enhancements as well.
Read full review Support is quick to respond. They help guide you through any issues you have and ensure everything has been resolved before disconnecting. Wait times can vary, but it depends on the time of day. Eventually, excellent support is reached, and you can learn a few things from them as well.
Read full review Implementation Rating F5 Distributed Cloud Bot Defense and our partners are great at helping us with in-depth Traffic Analysis of protected endpoints first in Monitoring Mode. After 7-14 days of Traffic Analysis/False Positive reviews, we can clearly tell when we are ready to place protected endpoints into Mitigation Mode.
Read full review Alternatives Considered I currently use OWASP ZAP, Burp Suite Professional and Veracode Dynamic Scan. ZAP is very easy to use and the web developers use it regularly. Burp Suite is very customizable as is Netsparker but usually take much less time to scan a website. Both of these tools are programmable and allow me to add special items to a scan when I need it. They are also much better documented. Veracode also has a static code analysis tool that we use much more often then the dynamic analysis tool but we do use both parts of Veracode.
Read full review We have tried a whole bunch of solutions before we got Shape bot defense solution. But non of them worked for us the way F5 Shape solution worked
Read full review Return on Investment NetSparker has saved the team a lot of time since the scans quicker than our older software. NetSparker has been costing the company a lot compared to previous security software. Netsparker has helped improved our overall business objectives by finding an efficient and collaborative way to run scans on our systems. Read full review [F5] Shape [Security] established a clear negative trend line in bot traffic to our retail site. [F5] Shape [Security's] anti-automation has moved our business out of reach for ROI for attackers. So far, [F5] Shape [Security] has not caused any incidents as a technology, and has stifled attacks which would have certainly landed as a Sev 2 without this protection. Read full review ScreenShots