IPsoft Amelia vs. Luma
IPsoft Amelia vs. Luma
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Amelia | N/A | IPsoft headquartered in New York offers Amelia, the company's artificial intelligence conversational bot for customer communication. | N/A | |
Luma | N/A | Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support. | N/A |
| IPsoft Amelia | Luma | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| IPsoft Amelia | Luma |
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| IPsoft Amelia | Luma | |
|---|---|---|
| Small Businesses | Fin by Intercom Score 8.6 out of 10 | Fin by Intercom Score 8.6 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| IPsoft Amelia | Luma | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 8.5 (5 ratings) |
| IPsoft Amelia | Luma | |
|---|---|---|
| Likelihood to Recommend | ![]() IPsoft No answers on this topic | ![]() Serviceaide
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| Pros | ![]() IPsoft No answers on this topic | ![]() Serviceaide
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| Cons | ![]() IPsoft No answers on this topic | ![]() Serviceaide
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| Alternatives Considered | ![]() IPsoft No answers on this topic | ![]() Serviceaide
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| Return on Investment | ![]() IPsoft No answers on this topic | ![]() Serviceaide
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| ScreenShots |



