TrustRadius

iReview vs. RepuGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iReview
Score 0.0 out of 10
N/A
iReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation. Through the software, every online interaction becomes a cornerstone of a brand's narrative. iReview scours the digital landscape and compiles user-generated content into actionable insights. This tool transforms scattered feedback into a strategic…
$99
per month per location
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
Pricing
iReviewRepuGen
Editions & Modules
No answers on this topic
RepuGenie
Contact RepuGen for quote
per provider/per month
10+ Providers
Contact for quote
per provider/per month
Offerings
Pricing Offerings
iReviewRepuGen
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Best Alternatives
iReviewRepuGen
Small Businesses
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Medium-sized Companies
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Enterprises
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iReviewRepuGen
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
iReviewRepuGen
Likelihood to Recommend
The Social Plus Holding
No answers on this topic
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Pros
The Social Plus Holding
No answers on this topic
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Cons
The Social Plus Holding
No answers on this topic
GMR Web Team
  • I cannot think of any cons.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Support Rating
The Social Plus Holding
No answers on this topic
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Alternatives Considered
The Social Plus Holding
No answers on this topic
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Return on Investment
The Social Plus Holding
No answers on this topic
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
ScreenShots

iReview Screenshots

Screenshot of Main screen and dashboardScreenshot of the dashboard where iReview lets users create a URL based on a business's name. Under tools the Review Page feature helps edit the page, users can add more buttons, change the button’s color so it matches the color of the business, add the platforms that will receive reviews, as well; as edit the URLScreenshot of a URL created based on a business's name. Once the Review Page is created, clients will be able to access and leave reviews from an edited Review Page. If someone wants to send a bad review, they instead contacting the business, which filtrates all bad reviews from other review platforms like Google and Facebook, etc.Screenshot of Listings: iReview helps manage scores on all review platforms. The higher the score the higher a business is listed. This score reveals how present and accurate listings are across the web. Adding or removing sources will affect the business's score, a high score on most of the review platforms helps a business rank higher on search as opposed to the competition.Screenshot of Analysis Report: From iReview's reports, the user can see what are the most used words and phrases from customers, and analyze the most used keywords and phrases from customers. Keywords and Phrases can be divided into positive and negative based on the reviews received and the ratings that they possessed. The user can check which keyword or phrase is being used in negative reviews the most. Making customers happy and receiving 5-star reviews from them is a win-win situation.

RepuGen Screenshots

Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.