IT2M vs. TOPdesk
IT2M vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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IT2M | N/A | N/A | $20 per month | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
IT2M | TOPdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
IT2M | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT2M | TOPdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IT2M | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (197 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (109 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (165 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
IT2M | TOPdesk | |
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Likelihood to Recommend | IT2M No answers on this topic | TOPdesk |
Pros | IT2M No answers on this topic | TOPdesk |
Cons | IT2M No answers on this topic | TOPdesk |
Likelihood to Renew | IT2M No answers on this topic | TOPdesk |
Usability | IT2M No answers on this topic | TOPdesk |
Reliability and Availability | IT2M No answers on this topic | TOPdesk |
Performance | IT2M No answers on this topic | TOPdesk |
Support Rating | IT2M No answers on this topic | TOPdesk |
In-Person Training | IT2M No answers on this topic | TOPdesk |
Online Training | IT2M No answers on this topic | TOPdesk |
Implementation Rating | IT2M No answers on this topic | TOPdesk |
Alternatives Considered | IT2M No answers on this topic | TOPdesk |
Scalability | IT2M No answers on this topic | TOPdesk |
Return on Investment | IT2M No answers on this topic | TOPdesk |
ScreenShots |