TrustRadius

itemit vs. KACE Asset Management Appliance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
itemit
Score 0.0 out of 10
N/A
itemit is asset tracking software. The vendor states that with itemit users can create a streamlined and customisable fixed asset register. Its QR code asset tags to log and track asset location. They also offer RFID, barcode, and GPS asset management options. The vendor provides its features: Public Profiles Reminders Issues Management Assignee Collections Hierarchical Locations Bookings Check in/Check…
$12.99
per user
KACE Asset Management Appliance
Score 7.1 out of 10
N/A
KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A
Pricing
itemitKACE Asset Management Appliance
Editions & Modules
Up to 500 assets
$12.99
per user
Up to 2000 assets
$14.99
per user
Over 2000 assets
$26.99
per user
No answers on this topic
Offerings
Pricing Offerings
itemitKACE Asset Management Appliance
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
itemitKACE Asset Management Appliance
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
itemitKACE Asset Management Appliance
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
itemit
-
Ratings
KACE Asset Management Appliance
2.2
2 Ratings
110% below category average
Software and hardware inventory tracking00 Ratings7.02 Ratings
License management00 Ratings1.02 Ratings
Asset lifecycle monitoring00 Ratings1.02 Ratings
Contract management00 Ratings1.02 Ratings
Asset relationship management00 Ratings1.02 Ratings
Best Alternatives
itemitKACE Asset Management Appliance
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
Medium-sized Companies
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
itemitKACE Asset Management Appliance
Likelihood to Recommend
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
itemitKACE Asset Management Appliance
Likelihood to Recommend
RedBite Solutons Ltd.
No answers on this topic
Quest
The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
Verified User
Anonymous
Read full review
Pros
RedBite Solutons Ltd.
No answers on this topic
Quest
  • Gives you real time data to systems on my network.
  • I can get information on all applications running on devices on my network.
  • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
Todd Frazier | TrustRadius Reviewer
Todd Frazier
Systems Administrator
Read full review
Cons
RedBite Solutons Ltd.
No answers on this topic
Quest
  • Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting.
  • Customer support will just refer you to search itninja.com when you call in for support issues.
  • KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best.
  • KACE Amp agent constantly breaks, and has to be re-installed on end user computers.
  • A parent-child relationship in the ticketing system requires you to create a process.
  • Remote provisioning fails consistently and does not provide any useful information as to why it failed.
  • K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it.
Verified User
Anonymous
Read full review
Alternatives Considered
RedBite Solutons Ltd.
No answers on this topic
Quest
DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!
Todd Frazier | TrustRadius Reviewer
Todd Frazier
Systems Administrator
Read full review
Return on Investment
RedBite Solutons Ltd.
No answers on this topic
Quest
  • Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue.
  • The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset.
  • We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price.
Verified User
Anonymous
Read full review
ScreenShots