itemit vs. Spiceworks Help Desk
itemit vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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itemit | N/A | itemit is asset tracking software. The vendor states that with itemit users can create a streamlined and customisable fixed asset register. Its QR code asset tags to log and track asset location. They also offer RFID, barcode, and GPS asset management options. The vendor provides its features: Public Profiles Reminders Issues Management Assignee Collections Hierarchical Locations Bookings Check in/Check… | $12.99 per user | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
itemit | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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itemit | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
itemit | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
itemit | Spiceworks Help Desk | |
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Likelihood to Recommend | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Pros | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Cons | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Usability | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Support Rating | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | RedBite Solutons Ltd. No answers on this topic | Spiceworks Ziff Davis |
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