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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ITRS Geneos

    Score4 out of 10
    N/AITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.N/A

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Pricing
    ITRS GeneosPaessler PRTG
    Editions & Modules
    No answers on this topic
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Offerings
    Pricing Offerings
    ITRS GeneosPaessler PRTG
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ITRS GeneosPaessler PRTG
    Considered Both Products
    ITRS
    No answer on this topic
    Paessler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    38 Answers
    Features
    ITRS GeneosPaessler PRTG
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ITRS Geneos and Paessler PRTG
    Feature
    ITRS Geneos
    -
    Ratings
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    Automated network device discovery00 Ratings7.260 Ratings
    Network monitoring00 Ratings9.666 Ratings
    Baseline threshold calculation00 Ratings8.557 Ratings
    Alerts00 Ratings8.867 Ratings
    Network capacity planning00 Ratings6.448 Ratings
    Packet capture analysis00 Ratings6.234 Ratings
    Network mapping00 Ratings5.447 Ratings
    Customizable reports00 Ratings5.857 Ratings
    Wireless infrastructure monitoring00 Ratings6.249 Ratings
    Hardware health monitoring00 Ratings9.264 Ratings
    Best Alternatives
    ITRS GeneosPaessler PRTG
    Small Businesses
    No answers on this topic
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Icinga
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ITRS GeneosPaessler PRTG
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (7 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ITRS GeneosPaessler PRTG
    Likelihood to Recommend
    ITRS
    ITRS Geneos is well suited in any situation where uptime is mission critical.
    Incentivized
    Read full review
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Pros
    ITRS
    • ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
    • Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
    • ITRS Geneos' new UI is quick, responsive and user-friendly.
    Incentivized
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    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Cons
    ITRS
    • The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.
    Incentivized
    Read full review
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Likelihood to Renew
    ITRS
    No answers on this topic
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Usability
    ITRS
    No answers on this topic
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
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    Support Rating
    ITRS
    ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
    Incentivized
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    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Implementation Rating
    ITRS
    No answers on this topic
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
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    Alternatives Considered
    ITRS
    Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
    Incentivized
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    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
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    Return on Investment
    ITRS
    • Prevented losses in trades
    • Efficient server maintenance
    • Preventative server maintenance
    Incentivized
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    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
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    ScreenShots