TrustRadius: an HG Insights company

Paessler PRTG

Score8.4 out of 10

270 Reviews and Ratings

What is Paessler PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Read more details.

Product Demos

Top Performing Features

  • Network monitoring

    Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.

    Category average: 9.4

  • Hardware health monitoring

    Ability to monitor key hardware metrics including temperature, fan speed, and power supply

    Category average: 9.2

  • Alerts

    Alerts warning of critical infrastructure component failure can be sent via email or SMS or other channel

    Category average: 8.7

Areas for Improvement

  • Wireless infrastructure monitoring

    Ability to monitor wireless access points, controllers, and connected clients

    Category average: 7.4

  • Customizable reports

    Ability to schedule, generate, and deliver custom performance and availability reports

    Category average: 7.9

  • Network mapping

    Dynamic mapping tool allows the network topology to be mapped showing performance metrics, and link connection and utilization

    Category average: 8.7

Who Buys & Uses Paessler PRTG

PRTG - Ideal SNMP Monitoring Tool.

Use Cases and Deployment Scope

We use PRTG Network Monitor to monitor all our data center servers and network devices, sending real-time SMS and Email alerts in case of any issues. It helps with 24/7 monitoring and real-time traffic monitoring.

Pros

  • Real time traffic.
  • Alerts
  • Monitor of Devices Uptime.
  • Monitor of Traffic.
  • Threshold alarms can be set on sensors for custom alerts.
  • SMS and Email Alerts.

Cons

  • Sending Specific Alerts to Specific Users can be made an easier process.

Return on Investment

  • Enhanced Traffic Monitoring.
  • Enhanced NOC Monitoring.

Usability

Other Software Used

ManageEngine Network Configuration Management (NCM), Microsoft Teams, Slack, MobaXTerm, Notepad++

PRTG is a great monitoring tool

Use Cases and Deployment Scope

As a PRTG Network Monitor administrator, I use it to proactively monitor our entire network infrastructure. It helps quickly identify and resolve connectivity or performance issues, minimizing downtime. PRTG provides real-time alerts, detailed reports, and historical data, ensuring our network runs smoothly and efficiently for our clients. It very helps us in our organization.

Pros

  • real-time alerts
  • detailed reports
  • historical data

Cons

  • High cost of license
  • Special support for business clients

Return on Investment

  • Improve our reacting to problems

Usability

Alternatives Considered

Nagios Core

PRTG, your safest and most efficient bet when looking for network/endpoint monitoring.

Use Cases and Deployment Scope

To ensure the uptime and stability of our network infrastructure, we needed to deploy a robust network monitoring application capable of overseeing endpoints, network devices, and switches.

After thorough evaluation of several solutions, we identified PRTG Network Monitor as the solution to address our needs. PRTG effectively tackles several critical business problems we had - it provides us with real-time monitoring and alerts for network performance issues, which reduces downtime and enhances operational efficiency throughout our network.

It also offers comprehensive insights into network traffic and device health, which helps in proactive maintenance and capacity planning.

The scope of our use case includes continuous monitoring of all network endpoints, switches, and critical devices to ensure seamless communication and minimize any disruptions that could impact business operations.

By deploying PRTG, we aim to achieve a high level of network reliability and performance, supporting our goal of maintaining an uninterrupted and stable network environment.

Pros

  • Provides comprehensive insights into network health.
  • Minimizes disruptions to our production environment.
  • Allows for a high level of network reliability.
  • Offers OID tool to walk devices.
  • Has a library of various sensors.
  • Allows for the creation of custom SNMP sensors.

Cons

  • More affordable licensing models would be nice for companies with less than their existing tiers.

Return on Investment

  • PRTG has helped us achieve a level of network reliability that has improved stability throughout all of our networks, resulting in greatly improved efficiency in our overall business operations.

Alternatives Considered

Auvik, Nagios Network Analyzer and Zabbix

Other Software Used

Cisco Meraki MX, Ubiquiti Networks UniFi, WatchGuard Network Security, OTRS, Webroot Endpoint Protection, HPE Aruba Ethernet Switches

Reasonable software with questionable capital owners

Use Cases and Deployment Scope

PRTG Network Monitor helps us stay on top of our entire IT setup. We use it to monitor our network, a large number of Windows servers, branch offices, and critical business applications. It alerts us immediately if something goes wrong, helping us avoid downtime and quickly fix any issues. The main problems it solves are reducing unexpected outages, speeding up troubleshooting, and making sure we always know what's happening across our infrastructure. With PRTG, we can spot performance problems early, keep everything running smoothly, and keep our employees productive.

Pros

  • Proactive Alerts and Notifications
  • Comprehensive Server Monitoring
  • Centralized Branch Office Visibility

Cons

  • Scalability Constraints. PRTG Network Monitor's performance can degrade as the number of sensors increases, particularly beyond 5,000 sensors per installation.
  • Integration with Third-Party Platforms: We had challenges in integrating PRTG Network Monitor with i.e. Teams channnel notifications
  • Recent Licensing and Pricing Changes: In mid-2024, Paessler transitioned PRTG Network Monitor to a subscription-based licensing model, resulting in sudden tripled price increase for us. This shift, coupled with inadequate advance communication, could be substantially improved

Return on Investment

  • initial setup costs were considerably low. 14MD or so for less than 1000 sensors
  • in pre-2025 pricing model, the ROI was clear

Usability

Alternatives Considered

Centreon

Paessler PRTG Network Monitor review

Use Cases and Deployment Scope

We use PRTG Network Monitor as a monitoring tool and a platform to manage the capacity of the several links and interconnections on our network. It is also used as reporting tool that plays a big part on our capacity management process. It is widely used with all sorts of networking equipment.

Pros

  • Reporting
  • Monitoring
  • Network observability

Return on Investment

  • Network visibility
  • Capacity planning

Usability

Alternatives Considered

ManageEngine OpManager

Other Software Used

ManageEngine OpManager