Jama Analyze (Discontinued) vs. Middesk

The integration with JIRA is quite a handy tool to have. It allows for team progress to be easily tracked and visualized using the software while key metrics are brought to the forefront through the software's business intelligence. It makes presenting data and milestones achieved to non-technical management quite simple and can be extremely useful.

Incentivized

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

• This allows us to keep track of our team's work by integrating with our product boards on JIRA.
• It allows us to create visualized reports for our team's progress.
• It allows us to gain insights about things that are going well in our product pipeline as well as potential areas of concern based on the data that is collected.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• The service tends to be slow at times and working offline can be a pain.
• It has a bit of a learning curve when you start out.
• The price is quite high for the features it offers.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

Jama Analyze, as well as Asana, connect with JIRA to visualize milestone tracking and team progress. While Asana is cheaper, Jama Analyze provides better reports and visual data. Google Data Studio, through a bit of tinkering from your software development team, can achieve similar results, however, the charts and graphs leave a bit to be desired in terms of design. In all, Jama Analyze is great if you have few users and don't need to go for the licensing option. Otherwise, there are definitely cheaper options available but you may have to sacrifice on performance and look-and-feel.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized