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Jamf Connect vs. Salesforce Customer Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Connect

    Score8.2 out of 10
    N/AJamf Connect is a Mac device authentication solution, that lets a user unbox their device, power it on and access all of their corporate applications and resources after signing on with a single set of cloud identity credentials.N/A

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    Jamf ConnectSalesforce Customer Identity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jamf ConnectSalesforce Customer Identity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Jamf ConnectSalesforce Customer Identity
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Enterprises
    Symantec VIP
    Score9 out of 10
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf ConnectSalesforce Customer Identity
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Jamf ConnectSalesforce Customer Identity
    Likelihood to Recommend
    Jamf Software, LLC
    Jamf Connect works particularly well in our lab environments where the central "source of truth" for student accounts is our Okta IdP. As Apple has recommended moving away from Active Directory binding (which was our previous source of truth for authentication) we needed a new central way to manage this function. Okta worked well for other services on campus, and it was a smooth integration to make it work with Jamf Connect for virtually all use cases on campus (we still have a couple of NAS/SAN systems that require Active Directory).
    Incentivized
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    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
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    Pros
    Jamf Software, LLC
    • password sync works very well
    • regular updates to Jamf Connect with improvements
    • small and simple tool
    • Account creation is now on next level after we don't need AD Bind
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    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
    Incentivized
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    Cons
    Jamf Software, LLC
    • More control over local access for non-cloud accounts
    • Does not handle password changes made directly in Okta very smoothly
    • Setting up configuration is a bit opaque to non-IdP personnel
    Incentivized
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    Salesforce
    • Can't think of any other than pricing.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    It is almost a certainty that we will continue to use Jamf Connect, even with Apple coming out with Platform Single Sign On. Jamf Connect provides several features that PSSO does not, such as "just in time" local account creation and automatic synchronization of enterprise credentials. It is unlikely that we would investigate other options at this time or in the near future.
    Incentivized
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    Salesforce
    No answers on this topic
    Usability
    Jamf Software, LLC
    Jamf Connect is quite easy to use and has the necessary options on the login screen (such as WiFi network connection) for getting connected and authenticated. It has a simple to use menulet that allows password changes and resets as well as temporary elevation, all with very clear workflows. It also allows us to assign field staff to their client users' computers so that they can provide support without having to resort to LAPS accounts.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Jamf Software, LLC
    The only other product we evaluated was Xcreds from TwoCanoes software, which is essentially a one person shop. We already were Jamf Pro customers, and Jamf Connect fulfilled all of the requirements for this function along with providing professional customer support. Since we already had a relationship with Jamf, it made perfect sense to add this product to our toolkit, and keep technical support contained within one organization.
    Incentivized
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    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
    Read full review
    Return on Investment
    Jamf Software, LLC
    • we need more time to understand how Jamf Connect and the configuration "really" works
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    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
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    ScreenShots