TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Now

    Score9.1 out of 10
    N/AJamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT. Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be…N/A

    Microsoft Intune

    Score8.2 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    Jamf NowMicrosoft Intune
    Editions & Modules
    No answers on this topic
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    Jamf NowMicrosoft Intune
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.—
    More Pricing Information
    Community Pulse
    Jamf NowMicrosoft Intune
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Now
    Jamf Now understands Apple devices better because it's designed to manage them. While Intune offers Apple device management, it can be finicky and hard to get details about the device. It really only sits under our umbrella with Intune, but with Jamf Now, we can have much more …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    23 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Jamf NowMicrosoft Intune
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    Jamf Pro
    Score8.7 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf NowMicrosoft Intune
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.7
    (53 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    8.4
    (12 ratings)
    Performance
    -
    (0 ratings)
    6.9
    (14 ratings)
    Support Rating
    8.9
    (2 ratings)
    10.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (14 ratings)
    User Testimonials
    Jamf NowMicrosoft Intune
    Likelihood to Recommend
    Jamf Software, LLC
    Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
    Incentivized
    Read full review
    Microsoft
    Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Resetting passwords remotely..
    • Locking or wiping a device.
    • Pushing new apps out to all or one iPad.
    • Controlling what apps are installed on the iPads.
    Read full review
    Microsoft
    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
    • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
    • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
    Incentivized
    Read full review
    Microsoft
    • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
    • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
    • Add a feature to push out software updates for 3rd party apps
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Working in an environment with just macOS devices, Jamf Now is a great option. With Jamf Now, you get details with configurations that get down to the fine details of each device. Without Jamf Now, it would be a much bigger headache managing our Apple devices. Overall, this application makes our jobs much easier.
    Incentivized
    Read full review
    Microsoft
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Incentivized
    Read full review
    Performance
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Incentivized
    Read full review
    Support Rating
    Jamf Software, LLC
    No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
    Read full review
    Microsoft
    We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
    Incentivized
    Read full review
    Implementation Rating
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Incentivized
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
    Incentivized
    Read full review
    Microsoft
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Incentivized
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
    Incentivized
    Read full review
    Microsoft
    • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
    • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
    • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
    • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
    Incentivized
    Read full review
    ScreenShots

    Jamf Now Screenshots

    Screenshot of DevicesScreenshot of AppsScreenshot of Blueprints