Jamf Protect vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Protect
Score 8.6 out of 10
N/A
Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from running on devices and quarantines them for later analysis. Jamf Protect forwards data to a system of record to ensure a security posture, fleetwide, stays compliant by monitoring security settings on…N/A
Trend Micro Smart Protection Suite, with XGen
Score 10.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Top Pros
Top Cons
Features
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Jamf Protect
8.5
2 Ratings
2% below category average
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
11% above category average
Anti-Exploit Technology9.12 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)9.12 Ratings10.08 Ratings
Centralized Management9.02 Ratings10.09 Ratings
Hybrid Deployment Support5.01 Ratings8.07 Ratings
Infection Remediation8.32 Ratings10.08 Ratings
Vulnerability Management9.02 Ratings10.09 Ratings
Malware Detection10.02 Ratings10.09 Ratings
Best Alternatives
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Small Businesses
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Score 9.2 out of 10
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Medium-sized Companies
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Score 9.2 out of 10
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Enterprises
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User Ratings
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
10.0
(2 ratings)
10.0
(9 ratings)
Support Rating
-
(0 ratings)
8.3
(10 ratings)
User Testimonials
Jamf ProtectTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
Jamf Software, LLC
Jamf Protect will always have day 1 support for new OS updates, which is an amazing feature. The reporting could use a bit more work and the actions it captures are far beyond anything we would need, but it does that really well too. There are plenty of scenarios where I will gladly recommend this to other institutions. There are not many where I wouldn't. Maybe only if you have a hybrid environment, where licensing another endpoint protection may be beneficial to the budget.
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Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
Jamf Software, LLC
  • Security--it scans processes for 'bad stuff'
  • Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
  • Integrates with Jamf Pro
  • Monitor CIS benchmarks via a clean and nice looking dashboard
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Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
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Cons
Jamf Software, LLC
  • The cloud GUI. It can be confusing at times.
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Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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Support Rating
Jamf Software, LLC
No answers on this topic
Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
Jamf Software, LLC
Jamf Protect is much lighter on system usage. It also has exclusive access to the threat protection baked into macOS. This lets Jamf Protect leverage the great work Apple is doing, and gives admins a way to extend that as well as view reports. Webroot was often missing things that were threats. SentinelOne was a bit more resource heavy. Solarwinds...err..."N-Able"...do I really need to say anything?
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Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
Jamf Software, LLC
  • Positive: It allowed us to deploy machines that were not deployable before due to compliance issues.
  • Positive: Easy to implement in the shortest amount of time needed.
  • Negative: Could be costly if you have a big environment
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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ScreenShots