Jamf Protect vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Protect
Score 8.8 out of 10
N/A
Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from running on devices and quarantines them for later analysis. Jamf Protect forwards data to a system of record to ensure a security posture, fleetwide, stays compliant by monitoring security settings on…N/A
Trend Micro Worry-Free Services Suite
Score 8.1 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
Jamf ProtectTrend Micro Worry-Free Services Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProtectTrend Micro Worry-Free Services Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jamf ProtectTrend Micro Worry-Free Services Suite
Top Pros
Top Cons
Features
Jamf ProtectTrend Micro Worry-Free Services Suite
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Jamf Protect
8.7
4 Ratings
2% above category average
Trend Micro Worry-Free Services Suite
8.6
2 Ratings
1% above category average
Anti-Exploit Technology9.04 Ratings7.02 Ratings
Endpoint Detection and Response (EDR)9.04 Ratings9.01 Ratings
Centralized Management8.54 Ratings9.52 Ratings
Hybrid Deployment Support7.92 Ratings9.01 Ratings
Infection Remediation9.04 Ratings8.52 Ratings
Vulnerability Management8.54 Ratings8.52 Ratings
Malware Detection9.04 Ratings8.52 Ratings
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Jamf ProtectTrend Micro Worry-Free Services Suite
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Score 9.1 out of 10
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Score 9.1 out of 10
Medium-sized Companies
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Score 9.1 out of 10
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Enterprises
BeyondTrust Endpoint Privilege Management
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
Jamf ProtectTrend Micro Worry-Free Services Suite
Likelihood to Recommend
8.8
(7 ratings)
7.5
(8 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.4
(2 ratings)
User Testimonials
Jamf ProtectTrend Micro Worry-Free Services Suite
Likelihood to Recommend
Jamf Software, LLC
The main reason we went with Jamf Protect was because we wanted a dedicated macOS security endpoint. Is was easy to implement and migrate over from our previous endpoint provider. As a university we have lab macOS devices that multiple users use. So we have Jamf Protect profiles that block the use of external drives and other other profiles that allow it. We different user accounts requiring different access this can get a bit messy when deploying the config profiles at login for each user that signs in.
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Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
Jamf Software, LLC
  • Low resource use Protected Agent - stops tampering with agent and is not a resource hog
  • Managed and custom Analytics - along with the out of the box Analytics provided by JAMF, admins can also set up their own to focus on areas of concern eg NISTcompliance items
  • Vendor support - support is very responsive and knowledgeable
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Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
Jamf Software, LLC
  • The integration with Jamf Pro has come a long way but could still be a bit more "one stop" vs two tools and two dashboards.
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Trend Micro
  • Price increases regularly.
  • When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
  • Can take awhile to dial in the thresholds against false positives.
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Usability
Jamf Software, LLC
No answers on this topic
Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
Jamf Software, LLC
No answers on this topic
Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
Jamf Software, LLC
In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
Jamf Software, LLC
  • Better detection of malware reducing downtime and risk to network
  • Easy to implement
  • Can be a bit of a steep learning curve in general
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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ScreenShots