Jane vs. Vital Interaction

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jane
Score 8.6 out of 10
N/A
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).
$54
per month per user
Vital Interaction
Score 10.0 out of 10
N/A
A patient communication technology, Vital Interaction specializes in patient reactivation and retention. According to Vital Interaction, their technology is used to facilitate messages to 5 million patients each year. Vital Interaction’s proprietary Smart List Engine constantly scans a practice management system using specific criteria like appointment, clinical, and billing data to generate automated, customizable campaigns for targeted patient outreach.N/A
Pricing
JaneVital Interaction
Editions & Modules
Balance Plan
$54
per month per user
Base Plan
$79
per month + $35 per additional full license + $17.50 per additional half license
Thrive Plan
$99
per month + $40 per additional full license + $20 per additional half license
No answers on this topic
Offerings
Pricing Offerings
JaneVital Interaction
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
JaneVital Interaction
Small Businesses
Tebra Billing & Payments
Tebra Billing & Payments
Score 8.9 out of 10
RXNT
RXNT
Score 8.7 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
AdvancedMD
AdvancedMD
Score 8.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
JaneVital Interaction
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
JaneVital Interaction
Likelihood to Recommend
Jane Software, Inc
Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet
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Vital Interaction
The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes
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Pros
Jane Software, Inc
  • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
  • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
  • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
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Vital Interaction
  • Implementation
  • Support
  • Monitoring and reporting ROI
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Cons
Jane Software, Inc
  • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
  • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
  • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
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Vital Interaction
  • It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter.
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Usability
Jane Software, Inc
No answers on this topic
Vital Interaction
Our users adopted easily
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Alternatives Considered
Jane Software, Inc
I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future
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Vital Interaction
NextGen PM is not able to offer the functionality provided by Vital Interaction.
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Return on Investment
Jane Software, Inc
  • Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
  • Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
  • Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
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Vital Interaction
  • Saved 1,791 hours of calling in the first quarter. Pre-visit communication, product pickup messages, cancellation messages and birthday messages.
  • 1-2% decrease in no show rate in initial 90 days of using VI.
  • 2-week ROI, 21% success rate in reactivations (annual, canceled not rescheduled, no show not rescheduled)
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