TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jeeves

    N/A
    Enterprise companies (1,001+ employees)
    Jeeves is a healthcare digital adoption platform (DAP) that enhances EHR, ERP, and other healthcare software usability through task-based support. All clinical and non-clinical staff who use Epic EHR can use Jeeves. It helps with user-specific in-workflow support, rapid content creation & approval, and AI-enabled search & recommendations. Jeeves aims to help users reduce support tickets, time away from the job, and clinician fatigue.N/A

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, acts inside the application at the moment it happens, and measures again to show what changed. Analytics tools find the problem but leave the fixing to…N/A
    Pricing
    JeevesUserlane
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JeevesUserlane
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe pricing will depend upon the user base, scope of support, and duration of use.The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
    More Pricing Information
    Best Alternatives
    JeevesUserlane
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JeevesUserlane
    Likelihood to Recommend
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    JeevesUserlane
    Likelihood to Recommend
    314e Corporation
    No answers on this topic
    Userlane
    Well suited:
    • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
    • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
    • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
    Not so well suited:
    • Desktop apps -- > Doesn't really work for desktop
    • Mobile apps --> Limited support, only works for web-based mobile apps
    • Small user base (less than 50 users) --> Not required when there are only a few users
    Read full review
    Pros
    314e Corporation
    No answers on this topic
    Userlane
    • Unbiased people and company.
    • Professional team.
    • Solution oriented team.
    Incentivized
    Read full review
    Cons
    314e Corporation
    No answers on this topic
    Userlane
    • Need to Improve User level analytics
    • Need to Improve UX/UI
    • Need to improve reporting
    • More option to export the analytics report ,Currently you can export in PDF.
    Incentivized
    Read full review
    Usability
    314e Corporation
    No answers on this topic
    Userlane
    • Easy to use content editor, no specific knowledge needed
    • Super fast to create interactive guides, went live within days
    • Clean and actionable analytics, not too bloated
    Read full review
    Alternatives Considered
    314e Corporation
    No answers on this topic
    Userlane
    I haven't used any other to much extent.
    Incentivized
    Read full review
    Return on Investment
    314e Corporation
    No answers on this topic
    Userlane
    • Higher conversion rate.
    • Less support needed.
    • Proactive communication solves the most user questions.
    Incentivized
    Read full review
    ScreenShots

    Jeeves Screenshots

    Screenshot of the Kanban-style governance of user-generated contentScreenshot of the Manage Assets screen for Authors where authors can edit, delete, share, and publish assetsScreenshot of Jeeves' pdf viewerScreenshot of Saved Assets in the chrome extensionScreenshot of the sign-in page of the chrome extensionScreenshot of search results in the chrome extension

    Userlane Screenshots

    Screenshot of App DiscoveryScreenshot of HEART OverviewScreenshot of Portfolio OverviewScreenshot of Userlane Assistant