Jenzabar Internet Campus Solution (JICS), discontinued vs. Synoptix

JICS is well suited for schools that have long-used Jenzabar products or are looking for a stripped down, direct data management system. If someone is seeking innovation or the latest in features and technology, I do not believe they would be as pleased with JICS. It's a bare bones system alternative.

Incentivized

Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround

Incentivized

• Jenzabar Internet Campus Solution (JICS) is good at interacting with the Jenzabar database.
• Jenzabar Internet Campus Solution (JICS) can integrate with Active Directory to allow for one set of credentials and also has its own credential management system for local accounts to be created.
• Jenzabar Internet Campus Solution (JICS) will display grades as soon as they are entered into the Jenzabar database.

Incentivized

• Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
• The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
• Easily maintained and monitored with simple upgrade installations and end point installation.
• Great knowledge base for review and trouble-shooting.
• Highly knowledgeable and easy to work with staff.

Incentivized

• Jenzabar is unwilling to work with other companies to integrate information across multiple platforms.
• The quality of JICS is contingent upon appropriate use and entry by those on campus. While not a limitation to JICS itself, there seems to be more problems with JICS in this regard than I have noticed on other campuses with other platforms.
• JICS is typically behind on the times. Features it adds today were commonplace for others much earlier.

Incentivized

• It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
• The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
• The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.

Incentivized

There is no question that we will continue to use this product for as long as it's available

Incentivized

Jenzabar Internet Campus Solution (JICS) is very usable and easy to maintain. With us having students log in with their AD credentials, they don't have to remember an extra username and password. Also, I have been able to update and customize some of the coding, which has allowed us to make sure the site works just the way we want it to.

Incentivized

It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had

Incentivized

Support is generally very helpful. There are some support staff that really try to go the extra mile and help with solving the problem you have, not just answering your initial question. If you don't understand a feature that is offered in the Jenzabar Internet Campus Solution (JICS) environment, they also have a portal with on-demand webinars/courses that you can watch to get a better idea of offerings at your own base.

Incentivized

Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.

Incentivized

Good guidance of what steps will halppen.

We selected JICS many years ago as it was a cost-effective option that was streamlined and straight-forward. Today, no one is ever thrilled with their SIS, and I can anticipate major difficulties if we attempted to move from JICS. However, from a features and revolutionary standpoint, I do feel we will always be a step behind if we continue with Jenzabar.

Incentivized

Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"

Incentivized

• Jenzabar has allowed us to house all data in one system, which was badly needed.
• Jenzabar allows us to speak one language across campus, although many offices still work outside of Jenzabar due to limitations within JICS.
• Jenzabar has not been effective in being a leader in new features or developments. I always feel like we are a step behind.

Incentivized

• As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.

Incentivized