Synoptix Review
February 13, 2025

Synoptix Review

DEVON JENKS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Synoptix

We use Synoptix as a report writer. All end users who need access to our ERP data use Synoptix to view said data. Our ERP does not have quality reports built in and Synoptix allows us to build custom reports that address our reporting needs.

Pros

  • Cutom report building
  • Allows for easy accessibility control for end users
  • Simple interface
  • Great customer service and technical support

Cons

  • I wish there were some features from Excel that were included
  • Sometimes difficult to have both desktop and web versions be separate
  • Printed reports don't always look as good as when they are on the screen
  • Has been a great resource for reporting and information sharing
  • Reasonable pricing has allowed us to stick with Synoptix for a long time
It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had.

Do you think Synoptix delivers good value for the price?

Yes

Are you happy with Synoptix's feature set?

Yes

Did Synoptix live up to sales and marketing promises?

Yes

Did implementation of Synoptix go as expected?

Yes

Would you buy Synoptix again?

Yes

Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround.

Synoptix Feature Ratings

7.4
Long-term financial planning
7
Financial budgeting
7
Forecasting
7
Scenario modeling
7
Management reporting
9
9.2
Financial data consolidation
10
Journal entries and reports
8
Multi-currency management
10
Local and consolidated reporting
10
Detailed Audit Trails
8
9.3
Financial Statement Reporting
9
Management Reporting
10
Excel-based Reporting
10
Automated board and financial reporting
8
7.0
Personalized dashboards
7
Color-coded scorecards
7
KPIs
7
Cost and profitability analysis
7
Key Performance Indicator setting
7
Benchmarking with external data
7
9.5
Excel data integration
10
Direct links to 3rd-party data sources
9
8.5
Pixel Perfect reports
Not Rated
Customizable dashboards
9
Report Formatting Templates
8
8.3
Drill-down analysis
8
Formatting capabilities
8
Integration with R or other statistical packages
8
Report sharing and collaboration
9
9.3
Publish to Web
10
Publish to PDF
9
Report Versioning
9
Report Delivery Scheduling
9
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Report-Level Access Control
10
Single Sign-On (SSO)
10
7.0
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
7

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