Decent software that could use some updating but gets the job done
March 20, 2019

Decent software that could use some updating but gets the job done

Tracy Burton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Synoptix

Synoptix is a tool which pulls financial info from our ERP software (Made2Manage) to provide better reports and visibility of our accounts.
  • Provides a single pane of glass for all accounting and GL reporting.
  • Easy to pull reports in a simple manner.
  • Fairly easy to train new employees on how to pull the information needed for their day to day jobs.
  • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
  • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
  • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
  • The cost of Synoptix is fairly minimal compared to what it's used for. I would say that strictly from a cost perspective it is a very good value.
  • It does save a decent amount of time when pulling financial data, so there are some labor cost savings there.
Synoptix was in place before my employment began (12 years ago) and there has never been a discussion about switching to anything else.
Synoptix really has only one purpose and while it has some shortcomings, it does adequately perform its job.