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Filter 14 vetted Synoptix reviews and ratings
Reviews (1-12 of 12)
January 29, 2020
Very bad solution, I wonder who uses it
The Finance department is using Synoptix to better work with budgets and spending around the institution.
- Has a lot of flexibility
- It is customizable
- Hard to setup and install
- Requires a lot of training as it could be confusing
Synoptix is a tool which pulls financial info from our ERP software (Made2Manage) to provide better reports and visibility of our accounts.
- Provides a single pane of glass for all accounting and GL reporting.
- Easy to pull reports in a simple manner.
- Fairly easy to train new employees on how to pull the information needed for their day to day jobs.
- It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
- The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
- The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
Synoptix is currently our main system for building and reporting financial data. We have created nearly all of our internal and external financial reports using their system and scheduler to push reports to individual departments in HTML or CSV formats.
- Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
- The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
- Easily maintained and monitored with simple upgrade installations and end point installation.
- Great knowledge base for review and trouble-shooting.
- Highly knowledgeable and easy to work with staff.
- End point installations are a little confusing for some of our support staff. There's no direct installation wizard.
May 26, 2017
Flexible and easy to use reporting tool
Synoptix is being used by the accounting and finance team for transactional reports, analysis reports, and preparing the financials each month. Synoptix allows us to create reports in a more flexible and time efficient way to get the data we need.
- Financial Statements
- Analysis Reports (including historical data)
- Transactional reports
- The scheduler could use improvement (the company is working on a new version)
- Occasionally there is a bug in running the report
November 11, 2016
Simple, practical, financial reporting tool.
Synoptix takes care of all of our financial reporting needs from financials statements, to monthly/daily/hourly budget reports, account analysis, etc. My CFO relies and uses these reports on a daily basis. We also share reports throughout the organization via a web portal. It is positively surprising how users, with little training involved, can build comparatives, multi-years reports in a matter of minutes. This tool requires little to no IT intervention once set up. Very user friendly.
- Complex, time consuming reports can be quickly produced without the need of a special skills set.
- Organizes and provides for better access and distribution of data from your ERP.
- Can’t emphasize enough the IT independence! You don’t really need them!
- The web portal could be improved both in its presentation and organization of data and speed of delivery.
- It would be ideal to run and publish reports for multi-departmental users in one report. In other words, have a single report with multiple tabs representing each department and not have multiple reports (one for each department).
- When new production filters (under financial setup) are added these should automatically appear in order.
We currently use Synoptix for most of our internal financial reporting and tracking of orders. We have written many Advanced Reporting reports to show our backlog and open orders for all of our salespeople. Advanced Reporting allows us to have all the information in Made2Manage at our fingertips and much faster than the reports in Made2Manage. Synoptix allows us to better manage our time and information.
- Advanced Reporting allows you to write various reports with ease...even for the technologically challenged people.
- Information is obtained faster thru Advanced Reporting than Made2Manage.
- Financial analysis is much easier!
- I would like to see the report builder of Advanced Reporting have more of the capabilities of Microsoft Excel.
November 02, 2016
Synoptix Eases Reporting Woes
We are using Synoptix at Alvin Community College to create financial reports more efficiently than we previously had. After getting initial training from Synoptix, we found their product very user friendly and completely capable of handling our reporting issue (where other third party software had fallen short). As of right now, only our business office department is using Synoptix, but we hope to expand reporting to other departments in the future.
- User friendly software.
- Professional, on-site training.
- Excellent customer support.
- Sample fonts in all areas that can be chosen.
- More error based explanations.
- Save and Transfer feature (all-in-one).
October 31, 2016
Advanced Reporting by Synoptix
We use the advanced reporting software. This is fully integrated with our ERP solution, (M2M) and used mostly for financial reporting. It is used by our general managers, plant managers, purchasing, and accounting. This product works well - consistently! It is very unusual that we need tech support, but when we do, they are right on! We use the product for multiple locations and do comparative statements locally. You would NEVER know that the data wasn't stored on the machine sitting next to me as quick and reliable as this solution is to pull in the data from separate servers in separate states! (Including the drill-down detail.) Love it!
- Very easy to write reports.
- Upgrades process has been automated and requires almost zero effort! (no IT involvement required).
- Drilldown function a breeze and provides instant results to the layperson for our financials.
- I'd love to see a drill down by the financial statement line-item that provides all the detail for that line item immediately, rather than drilling down on individual transactions within the account.
August 22, 2016
Synoptix: Simple Financial Reporting
I currently use Synoptix to create custom financial reports that get distributed to all those who manage departmental budgets. Each department receives a monthly report that shows the performance of their areas so they can review their area's financial performance.
- Excellent job rolling out the product and training the key user community.
- Integrates with our general ledger system seamlessly.
- The report scheduler is great so that reports can run without having to manually run them all the time.
- Would like a little more functionality that dovetails with Excel such as fonts etc.
- If you change a report in the scheduler but only as a one time change and want to keep the normal scheduling, it appears you have to wait until the report is run and received before you can go back to save the report with the old scheduling parameters.
- In the training that we had there were a few items that were pointed out that were "nice to have".
[It is being used] to assist in accounting.
- It provides detailed account analysis
- Excellent at creating reports for all aspects of accounting and budgeting
- Of course any software could be made to work easier and be more intuitive to non-computer people. Synoptix has made significant changes to make their product more user friendly
We are using Synoptix to access and look at data from different angles that Made2Manage currently doesn't offer. It allows us to quickly make custom reports easily and efficiently. Currently it is being used to examine manufacturing operations that help determine scheduling and work flows.
- The report writing works very similar to an Excel spreadsheet, very user friendly.
- You can make reports quickly - within a couple minutes for less complex reports.
- You can drill down into data after running a report to see underlying data that drives the top number.
- Sometimes you run into a glitch in the software that makes it seem as if the report won't run the way you think that it should. One example, is when you delete a cell and then add a different value the software seems to have some "memory" of the old data cell that was there previously. The key is to start fresh with new columns or rows.
- There are many features within the Made2Manage ERP database that are not directly available to use in the software. However, the Synoptix techs will try to help find a work around or add some customization if needed.
The product we are using is called Synoptixs and it is a report writing tool. It is used by the accounting office but reports are shared throughout the college. We installed Synoptix during our year end audit taking precious time for a 3 day training. We walked out of the training with actual reports we needed for the audit and with the tools to create reports on the fly. I use Synoptix almost as much as I use Excel. I can create budget to actual comparatives spanning many years in just a few minutes. I can disseminate these reports quickly and easily and provide my end user transaction level detail with a click. I have never worked with a more user friendly report writer.
- Allows us to create reports that used to take programmers to do. Can run them much quicker and gain access to information in our general ledger at any time.
- Synoptixs is formatted like Excel but does not have the capabilities of Excel in many cases. Does limit what I can do to manipulate the data.
Synoptix Scorecard Summary
Feature Scorecard Summary
About Synoptix
Categories: Corporate Performance Management (CPM)
Synoptix Integrations
Colleague, Oracle, Sage, SAP
Synoptix Competitors
Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Synoptix Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 10% | |
| Mid-Size Companies (51-500 employees) | 60% | |
| Enterprises (> 500 employees) | 30% |
Synoptix Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Synoptix Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Linux, Mac |
| Mobile Application: | Apple iOS, Android, Windows Phone, Blackberry |
| Supported Countries: | Various |
| Supported Languages: | English, Spanish |