Jiminny vs. Telonium

Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.

Incentivized

Telonium enables us to keep your voice systems automated, allowing us to receive all incoming calls and route them to the appropriate person in your office. We are notified whenever a voicemail message is left on your desk. You can play the voicemail without dialing if you receive an e-mail notification.We can customize our phone system from anywhere. There is no need to schedule a technician to visit your site and make adjustments because all phones are delivered ready to connect. We can use this program to prevent unsolicited telemarketers and phone calls from reaching our phones. It is the ideal solution for a better and safer phone service, with a high percentage of filtered calls in our favor. Telonium makes it as simple as possible for us to launch or relocate your service. When our customers and prospects call you, we only need to provide a few pieces of information, and Telonium will handle the rest. When you need to make changes to your system, all it takes is a phone call or a visit to a customer web portal to make immediate changes.However a high-speed Internet connection is required at the location where the phone will be used.

Incentivized

• Captures every interaction.
• Provides coaching tools.
• Integrates with our other tools.

Incentivized

• The control panel function is very good because we can see the progress and work of the agents, individually and also as a group with the different work teams.
• We have found the call scripts very useful, especially with new agents who still don't know very well how to conduct the conversation with customers.
• I think the omnichannel support is great because all the communication channels are in the same program, which makes our work easier.

Incentivized

• Coaching in Zoom integration.
• Meeting passcodes.

Incentivized

• It should include video

Incentivized

Jiminny beats out other competitors hands down.

Incentivized

Because telonium customer support is excellent and it helps you in solving your problem in minimum time.

Incentivized

• After an employee left the company, I was able to research client meetings and gain valuable insights into their relationship that helped me move forward on the accounts seamlessly.

Incentivized

• Application solutions that boost business productivity and improve customer service
• One of the most powerful phone systems for startups that is also dependable and affordable.

Incentivized