Jiminny vs. Telonium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 9.2 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
Telonium
Score 8.8 out of 10
N/A
Telonium is a telephony and VoIP software solution from Telonium.
$25
per month
Pricing
JiminnyTelonium
Editions & Modules
No answers on this topic
Call Recording
$9
per month + $0.25/hr of storage.
Virtual Extension
$15
per month
Regular Extension
$25
per month
Offerings
Pricing Offerings
JiminnyTelonium
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JiminnyTelonium
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Jiminny
7.3
3 Ratings
8% below category average
Telonium
-
Ratings
Speech-to-Text Transcription7.33 Ratings00 Ratings
Keyword Detection6.73 Ratings00 Ratings
Sentiment Analysis7.52 Ratings00 Ratings
Speaker Diarization6.03 Ratings00 Ratings
Call Recording Playback8.73 Ratings00 Ratings
Call Summarization8.03 Ratings00 Ratings
Conversion Metrics6.33 Ratings00 Ratings
Keyword Search & Retrieval7.03 Ratings00 Ratings
Call Tagging7.03 Ratings00 Ratings
Integration with CRM Systems8.52 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Jiminny
-
Ratings
Telonium
8.7
3 Ratings
9% above category average
Hosted PBX00 Ratings9.03 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.03 Ratings
User templates00 Ratings8.03 Ratings
Call reports00 Ratings9.03 Ratings
Directory of employee names00 Ratings8.73 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Jiminny
-
Ratings
Telonium
9.1
3 Ratings
8% above category average
Answering rules00 Ratings8.73 Ratings
Call recording00 Ratings9.33 Ratings
Call park00 Ratings9.03 Ratings
Call screening00 Ratings9.33 Ratings
Message alerts00 Ratings9.03 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Jiminny
-
Ratings
Telonium
9.1
3 Ratings
13% above category average
Video conferencing00 Ratings9.33 Ratings
Audio conferencing00 Ratings8.73 Ratings
Video screen sharing00 Ratings9.33 Ratings
Instant messaging00 Ratings9.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Jiminny
-
Ratings
Telonium
8.8
3 Ratings
9% above category average
Mobile app for iOS00 Ratings9.03 Ratings
Mobile app for Android00 Ratings8.73 Ratings
Best Alternatives
JiminnyTelonium
Small Businesses
Clari Copilot
Clari Copilot
Score 9.0 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Medium-sized Companies
Clari
Clari
Score 8.5 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Enterprises
Clari
Clari
Score 8.5 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JiminnyTelonium
Likelihood to Recommend
9.3
(5 ratings)
9.0
(3 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
JiminnyTelonium
Likelihood to Recommend
Jiminny
Jiminny is a really useful tool for logging all activity of the sales, customer success and other customer-facing roles. It allows you to watch calls on demand, skipping to certain areas or topics thanks to Jiminny's conversational intelligence tool. This is great for knowledge sharing and transparency, as well as providing opportunities for coaching and development. There is some room for improvement, for instance with its current use of AI and automations to make it easier for the sales reps to share summaries of their calls with their prospects or clients, as well as the wider team.
Read full review
Telonium
Telonium enables us to keep your voice systems automated, allowing us to receive all incoming calls and route them to the appropriate person in your office. We are notified whenever a voicemail message is left on your desk. You can play the voicemail without dialing if you receive an e-mail notification.We can customize our phone system from anywhere. There is no need to schedule a technician to visit your site and make adjustments because all phones are delivered ready to connect. We can use this program to prevent unsolicited telemarketers and phone calls from reaching our phones. It is the ideal solution for a better and safer phone service, with a high percentage of filtered calls in our favor. Telonium makes it as simple as possible for us to launch or relocate your service. When our customers and prospects call you, we only need to provide a few pieces of information, and Telonium will handle the rest. When you need to make changes to your system, all it takes is a phone call or a visit to a customer web portal to make immediate changes.However a high-speed Internet connection is required at the location where the phone will be used.
Read full review
Pros
Jiminny
  • Easy meeting access
  • Outgoing phone and text
  • Salesforce integration
  • Zoom integration
Read full review
Telonium
  • The control panel function is very good because we can see the progress and work of the agents, individually and also as a group with the different work teams.
  • We have found the call scripts very useful, especially with new agents who still don't know very well how to conduct the conversation with customers.
  • I think the omnichannel support is great because all the communication channels are in the same program, which makes our work easier.
Read full review
Cons
Jiminny
  • It doesn't connect to all my meeting softwares automatically
Read full review
Telonium
  • It should include video
Read full review
Usability
Jiminny
It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.
Read full review
Telonium
No answers on this topic
Alternatives Considered
Jiminny
Jiminny beats out other competitors hands down.
Read full review
Telonium
Using our Customer Portal, you can customize your phone system from anywhere - all phones are delivered ready to connect! There is no longer any need to schedule a technician to come to your site and make adjustments. Automated operators enable automated systems to accept all incoming calls and route them to the appropriate person in your office.
Read full review
Return on Investment
Jiminny
  • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.
Read full review
Telonium
  • We can see how our agents and customer service staff have become more focused on their tasks and have been more effective and successful in resolving customer requests. The system is quite easy to install and use, so we didn't have any inconvenience, so without a doubt, our profit margin increased.
Read full review
ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.