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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JivoChat

    Score9 out of 10
    N/AJivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.N/A

    SapMachine

    Score7 out of 10
    N/ASapMachine is an OpenJDK released maintained and supported by SAP. The user can replace the in-build JAVA Support from the SAP HANA Studio with SapMachine. It is used to build and maintain a SAP supported version of OpenJDK for SAP customers and partners who wish to use OpenJDK to run their applications. It is available free and open source under the GPL-2.0 license.

    $0

    Pricing
    JivoChatSapMachine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JivoChatSapMachine
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JivoChatSapMachine
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of JivoChat and SapMachine
    Feature
    JivoChat
    8.7
    1 Ratings
    0% above category average
    SapMachine
    -
    Ratings
    Chat history and transcripts9.01 Ratings00 Ratings
    Chat reporting9.01 Ratings00 Ratings
    Chat and web analytics8.01 Ratings00 Ratings
    Best Alternatives
    JivoChatSapMachine
    Small Businesses
    Olark
    Score10 out of 10
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    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    Oracle Java SE
    Score8.1 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
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    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JivoChatSapMachine
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JivoChatSapMachine
    Likelihood to Recommend
    JivoChat
    JivoChat makes it really easy to communicate with customers. It is best for small and medium sales and customer support teams. The team members can even communicate between each other, so it has a use case outside of client facing communication. It has convenient (yet minimal) CRM features. It's a bit overkill for individual website owners, but definitely one of the best Chat Apps out there for teams.
    Incentivized
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    SAP
    SapMachine is best to use when you want to develop an enterprise-level app using JAVA language, the reason why to use SAPMachine is long-term support from SAP, so the JDK is going to be maintained by SAP, a wide range of installers available to install almost all the system like Windows, Mac, Linux are supported
    Incentivized
    Read full review
    Pros
    JivoChat
    • Provides ease of connecting with customers on real time basis
    • Helps us in managing inbound traffic coming to our website
    • Avoids hassle free experience of sharing pics and docs in chat itself
    • Reduces time spent on calls and emails
    Incentivized
    Read full review
    SAP
    • Long term enterprise support
    • Open Source
    • Platform Supports
    Incentivized
    Read full review
    Cons
    JivoChat
    • There is a negligible number of candidates at the same time so, this application must use a large number of applicants if possible.
    • The quality of the internet should be good enough for its accurate working.
    Incentivized
    Read full review
    SAP
    • Docker Image in Library
    • Github Actions for Sapmachine
    Incentivized
    Read full review
    Usability
    JivoChat
    It is user friendly and has almost all features required in a chat application.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    JivoChat
    Because is a tool that we can easily use and the team learn to use in a little time. It's easy to implement for the team and the necessity of the organization. We only use one meeting to teach others the tools of JivoChat and how to install in their equipment.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    JivoChat
    • Increased Efficiency during the short period of our testing
    • Not having to manage or give access to many different communication channels to our team members
    • Faster responses for clients and prospective clients
    Incentivized
    Read full review
    SAP
    • Open source
    • Development support from SAP
    Incentivized
    Read full review
    ScreenShots

    JivoChat Screenshots

    Screenshot of Communication in One PlaceScreenshot of Best customer experienceScreenshot of Team & Ticket