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Using JivoChat for the first time!
June 01, 2021

Using JivoChat for the first time!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JivoChat

We have a convention that it's made annually but with the COVID-19 situation they decided to implement a new way to make this happend. And with JivoChat the staff need to stay connected to help the visitors found the information they need, like hour of the talks or where they can buy a book, and others things they need.
  • Easy to use
  • You can use it in you phone or computer
  • the options are easy to learn
  • Sales
  • service costumer
  • call center
  • structure
  • organization
  • time measerument
  • track the time of the team
  • increased efficiency
  • Visualice why we miss the costumers
Because is a tool that we can easily use and the team learn to use in a little time. It's easy to implement for the team and the necessity of the organization. We only use one meeting to teach others the tools of JivoChat and how to install in their equipment.

Do you think JivoChat delivers good value for the price?

Yes

Are you happy with JivoChat's feature set?

Yes

Did JivoChat live up to sales and marketing promises?

Yes

Did implementation of JivoChat go as expected?

Yes

Would you buy JivoChat again?

Yes

JivoChat is a tool that you can implement easily in your organization, it's easy to learn and use for whoever you need to use it and have a good structure and organization to find everything you need, isn't complicated. You can monitored the team and the conversations that they recieve and also the conversations they missed.