JivoChat

JivoChat

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
JivoChat	Score 9.4 out of 10	N/A	JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.	N/A

Pricing

JivoChat

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
JivoChat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	JivoChat
Considered Both Products	JivoChat Samuel-Borris James Digital support officer Chose JivoChat We appreciate JivoChat as our organization use this tool in conducting online meetings and webinars. This tool helps to allocate the our needs and our requirement to fulfill at the same time as compare to Invoca. This application works without any trouble and its configuration … Incentivized Helpful? Verified User Administrative Assistant Chose JivoChat Because is a tool that we can easily use and the team learn to use in a little time. It's easy to implement for the team and the necessity of the organization. We only use one meeting to teach others the tools of JivoChat and how to install in their equipment. Incentivized Helpful? Arpad Szucs Brand Designer \| UI, UX & Visual Designer Chose JivoChat We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which … Incentivized Helpful?
Top Pros	Pro Mobile and desktop Pro Desktop apps Pro Easy to use
Top Cons	Minus Direct integration Minus Email addresses Minus Good enough

Best Alternatives
	JivoChat
Small Businesses	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	JivoChat
Likelihood to Recommend	9.0 (3 ratings)

User Testimonials
	JivoChat
Likelihood to Recommend	JivoChat JivoChat makes it really easy to communicate with customers. It is best for small and medium sales and customer support teams. The team members can even communicate between each other, so it has a use case outside of client facing communication. It has convenient (yet minimal) CRM features. It's a bit overkill for individual website owners, but definitely one of the best Chat Apps out there for teams. Incentivized Arpad Szucs Brand Designer \| UI, UX & Visual Designer Read full review
Pros	JivoChat JivoChat has changed the digital world with its ability to conduct video conferences and the video is without any blur and the configuration rate is awesome. Thousands of users can use this application at once and there is also a segment-based transmission and it won’t disappoint us anymore. Its features are concerned this application is the power solution of each and every video conference. Incentivized Samuel-Borris James Digital support officer Read full review
Cons	JivoChat Sales service costumer call center Incentivized Verified User Anonymous Read full review
Alternatives Considered	JivoChat We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these. Incentivized Arpad Szucs Brand Designer \| UI, UX & Visual Designer Read full review
Return on Investment	JivoChat JivoChat is important in promoting the online learning session. Online learning was never easy before using this application and live streaming is much more feasible than any other thing. We can’t place the call with a huge group that’s why to read the instruction before using this application and install the tool with the complete network coverage. Incentivized Samuel-Borris James Digital support officer Read full review
ScreenShots	JivoChat Screenshots