TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    ThingWorx

    Score6.2 out of 10
    N/AThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.N/A
    Pricing
    JobberThingWorx
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberThingWorx
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberThingWorx
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Velotic
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    JobberThingWorx
    Internet of Things
    Comparison of Internet of Things features of Jobber and ThingWorx
    Feature
    Jobber
    -
    Ratings
    ThingWorx
    7.9
    7 Ratings
    1% below category average
    IoT Device Management00 Ratings8.57 Ratings
    Device Security00 Ratings7.97 Ratings
    IoT Data Management00 Ratings7.56 Ratings
    IoT Analytics00 Ratings7.37 Ratings
    IoT Integration00 Ratings8.17 Ratings
    Best Alternatives
    JobberThingWorx
    Small Businesses
    Kickserv
    Score9.3 out of 10
    AWS IoT Core
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    AWS IoT Core
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberThingWorx
    Likelihood to Recommend
    9.9
    (22 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JobberThingWorx
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Velotic
    It is well suited for situations where you require an end-to-end platform for pushing code and managing data and security of the IoT application. However, it is not well suited for the case when you want to scale the app up to many users and this requires more from the part of the product.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Velotic
    • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
    • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
    • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Velotic
    • Advanced functionality in control and data visualization often requires additional coding from the user.
    • Support and tutorials provided are often lacking in detail or are not readily transferable.
    • Mashup development works poorly on small monitors or laptops.
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Velotic
    We started more than a year ago and do not plan to replace it
    Incentivized
    Read full review
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Velotic
    No answers on this topic
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Velotic
    Experienced and knowledgeable customer support executives, Thingworx is a very large product and contains a myriad of features which is not easy to remember without enough training or hands-on experience
    Incentivized
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Velotic
    Well-suited - multiple streams from many data sources, highly scalable application scenarios.Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web. Smooth deployment, easy to couple to devices. Easy cooperation with Splunk, which we use also.
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Velotic
    • Good for quick deployment of customer specific control of IoT
    • Good for quick test of IoT platform
    • Difficult to debug complicate system
    Incentivized
    Read full review
    ScreenShots