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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A

    JustCall

    Score4.2 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Pricing
    JoomlaJustCall
    Editions & Modules
    No answers on this topic
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Offerings
    Pricing Offerings
    JoomlaJustCall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Community Pulse
    JoomlaJustCall
    Considered Both Products
    The Joomla Project
    No answer on this topic
    SaaS Labs
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    JoomlaJustCall
    Security
    Comparison of Security features of Joomla! and JustCall
    Feature
    Joomla!
    8.3
    51 Ratings
    1% above category average
    JustCall
    -
    Ratings
    Role-based user permissions8.351 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Joomla! and JustCall
    Feature
    Joomla!
    6.6
    48 Ratings
    17% below category average
    JustCall
    -
    Ratings
    API7.246 Ratings00 Ratings
    Internationalization / multi-language6.047 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Joomla! and JustCall
    Feature
    Joomla!
    7.7
    54 Ratings
    2% below category average
    JustCall
    -
    Ratings
    WYSIWYG editor8.353 Ratings00 Ratings
    Code quality / cleanliness8.551 Ratings00 Ratings
    Admin section8.249 Ratings00 Ratings
    Page templates7.052 Ratings00 Ratings
    Library of website themes6.350 Ratings00 Ratings
    Mobile optimization / responsive design7.550 Ratings00 Ratings
    Publishing workflow8.450 Ratings00 Ratings
    Form generator7.446 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Joomla! and JustCall
    Feature
    Joomla!
    7.6
    52 Ratings
    1% above category average
    JustCall
    -
    Ratings
    Content taxonomy7.951 Ratings00 Ratings
    SEO support7.650 Ratings00 Ratings
    Bulk management8.049 Ratings00 Ratings
    Availability / breadth of extensions7.052 Ratings00 Ratings
    Community / comment management7.150 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Joomla! and JustCall
    Feature
    Joomla!
    -
    Ratings
    JustCall
    1.7
    8 Ratings
    129% below category average
    Multi-level Interactive Voice Response (IVR)00 Ratings1.58 Ratings
    Call reports00 Ratings1.88 Ratings
    Directory of employee names00 Ratings1.96 Ratings
    Call Management
    Comparison of Call Management features of Joomla! and JustCall
    Feature
    Joomla!
    -
    Ratings
    JustCall
    2.0
    8 Ratings
    122% below category average
    Answering rules00 Ratings1.98 Ratings
    Call recording00 Ratings1.97 Ratings
    Call park00 Ratings2.37 Ratings
    Call screening00 Ratings1.97 Ratings
    Message alerts00 Ratings1.97 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Joomla! and JustCall
    Feature
    Joomla!
    -
    Ratings
    JustCall
    1.9
    7 Ratings
    123% below category average
    Audio conferencing00 Ratings1.97 Ratings
    Mobile apps
    Comparison of Mobile apps features of Joomla! and JustCall
    Feature
    Joomla!
    -
    Ratings
    JustCall
    1.9
    7 Ratings
    122% below category average
    Mobile app for iOS00 Ratings1.96 Ratings
    Mobile app for Android00 Ratings1.97 Ratings
    Best Alternatives
    JoomlaJustCall
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoomlaJustCall
    Likelihood to Recommend
    8.2
    (75 ratings)
    2.3
    (8 ratings)
    Likelihood to Renew
    10.0
    (28 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (14 ratings)
    1.5
    (2 ratings)
    Availability
    9.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    JoomlaJustCall
    Likelihood to Recommend
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    SaaS Labs
    In my opinion, if you have high volumes of inbound calls with many clients, I'd avoid using JustCall. I think it is far better suited for outbound calls (i.e. sales) or for small teams. I would also recommend using JustCall for 1:1 dialing, rather than a single phone number managed by a team. Their IVR setup and tracking down what happens when a call goes through IVR can be quite difficult to figure out what actually happened.
    Incentivized
    Read full review
    Pros
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    SaaS Labs
    • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
    • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
    • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
    • They are also very responsive to questions and support requests.
    Incentivized
    Read full review
    Cons
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    SaaS Labs
    • for data export we will export only 60 days range if its 200 days means its good for export
    • nothing much to improve everything is good
    Incentivized
    Read full review
    Likelihood to Renew
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    SaaS Labs
    No answers on this topic
    Usability
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    SaaS Labs
    I think the UI/UX needs to be simplified and reorganized. It was hard to find settings, understand what they did, and then replicate those across phone numbers. They need better bulk actions, better analytics and, frankly, more stability in the system. The negative impacts to our business overall make it such that I cannot recommend JustCall
    Incentivized
    Read full review
    Performance
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    SaaS Labs
    No answers on this topic
    Support Rating
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    SaaS Labs
    No answers on this topic
    Online Training
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    SaaS Labs
    No answers on this topic
    Implementation Rating
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    SaaS Labs
    No answers on this topic
    Alternatives Considered
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
    Read full review
    SaaS Labs
    It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
    Incentivized
    Read full review
    Return on Investment
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
    Read full review
    SaaS Labs
    • Positive impact as it has helped the business with a better communication.
    • I wish the latest messages would be on top!
    Incentivized
    Read full review
    ScreenShots

    JustCall Screenshots

    Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis