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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    JoomlaSoffront CRM
    Editions & Modules
    No answers on this topic
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    JoomlaSoffront CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JoomlaSoffront CRM
    Considered Both Products
    The Joomla Project
    No answer on this topic
    Soffront
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    JoomlaSoffront CRM
    Security
    Comparison of Security features of Joomla! and Soffront CRM
    Feature
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Soffront CRM
    7.0
    2 Ratings
    18% below category average
    Role-based user permissions8.351 Ratings8.02 Ratings
    Single sign-on capability00 Ratings6.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Joomla! and Soffront CRM
    Feature
    Joomla!
    6.6
    48 Ratings
    17% below category average
    Soffront CRM
    -
    Ratings
    API7.246 Ratings00 Ratings
    Internationalization / multi-language6.047 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Joomla! and Soffront CRM
    Feature
    Joomla!
    7.7
    54 Ratings
    2% below category average
    Soffront CRM
    -
    Ratings
    WYSIWYG editor8.353 Ratings00 Ratings
    Code quality / cleanliness8.551 Ratings00 Ratings
    Admin section8.249 Ratings00 Ratings
    Page templates7.052 Ratings00 Ratings
    Library of website themes6.350 Ratings00 Ratings
    Mobile optimization / responsive design7.550 Ratings00 Ratings
    Publishing workflow8.450 Ratings00 Ratings
    Form generator7.446 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Joomla! and Soffront CRM
    Feature
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Soffront CRM
    -
    Ratings
    Content taxonomy7.951 Ratings00 Ratings
    SEO support7.650 Ratings00 Ratings
    Bulk management8.049 Ratings00 Ratings
    Availability / breadth of extensions7.052 Ratings00 Ratings
    Community / comment management7.150 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    7.8
    2 Ratings
    0% below category average
    Customer data management / contact management00 Ratings9.02 Ratings
    Workflow management00 Ratings6.02 Ratings
    Territory management00 Ratings7.31 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    5.0
    2 Ratings
    43% below category average
    Case management00 Ratings5.02 Ratings
    Help desk management00 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    9.5
    2 Ratings
    21% above category average
    Lead management00 Ratings10.02 Ratings
    Email marketing00 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    6.1
    2 Ratings
    23% below category average
    Task management00 Ratings8.21 Ratings
    Reporting00 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    4.7
    2 Ratings
    48% below category average
    Forecasting00 Ratings4.02 Ratings
    Pipeline visualization00 Ratings6.02 Ratings
    Customizable reports00 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    Custom fields00 Ratings7.02 Ratings
    Social CRM
    Comparison of Social CRM features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    6.0
    2 Ratings
    22% below category average
    Social data00 Ratings7.02 Ratings
    Social engagement00 Ratings5.02 Ratings
    Platform
    Comparison of Platform features of Joomla! and Soffront CRM
    Feature
    Joomla!
    -
    Ratings
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    Mobile access00 Ratings7.02 Ratings
    Best Alternatives
    JoomlaSoffront CRM
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoomlaSoffront CRM
    Likelihood to Recommend
    8.2
    (75 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (28 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (14 ratings)
    8.0
    (1 ratings)
    Availability
    9.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    7.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    JoomlaSoffront CRM
    Likelihood to Recommend
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Soffront
    Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
    Incentivized
    Read full review
    Pros
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Soffront
    • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
    • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
    • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
    Incentivized
    Read full review
    Cons
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Soffront
    • Reporting
    • Loyalty features
    • Social media integration
    Incentivized
    Read full review
    Likelihood to Renew
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    Soffront
    No answers on this topic
    Usability
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Soffront
    Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
    Incentivized
    Read full review
    Performance
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    Soffront
    No answers on this topic
    Support Rating
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Soffront
    Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
    Incentivized
    Read full review
    Online Training
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Soffront
    No answers on this topic
    Implementation Rating
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    Soffront
    No answers on this topic
    Alternatives Considered
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
    Read full review
    Soffront
    Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
    Incentivized
    Read full review
    Return on Investment
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
    Read full review
    Soffront
    • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
    • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
    Incentivized
    Read full review
    ScreenShots

    Soffront CRM Screenshots

    Screenshot of Customer Service Dashboard