JustCall vs. nGAGEMENT
JustCall vs. nGAGEMENT
Product | Rating | Most Used By | Product Summary | Starting Price |
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JustCall | Small Businesses (1-50 employees) | JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven… | $30 per month per user | |
nGAGEMENT | Enterprise companies (1,001+ employees) | nGAGEMENT by nGUVU uses game mechanics, social media and interactive features, machine learning, and behavioral analytics to drive performance at the agent level. The vendor says their software motivates agents to achieve their objectives by immersing them in a fun game-like environment. According to the vendor, the result is higher agent engagement, productivity, and satisfaction (and customer satisfaction by extension), as well as improved contact center agent recruitment, lower turnover,… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. | — | ||||||||||||||
More Pricing Information |
JustCall | nGAGEMENT | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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JustCall | nGAGEMENT | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Calabrio Teleopti WFM Score 7.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
JustCall | nGAGEMENT | |
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Likelihood to Recommend | 8.8 (7 ratings) | - (0 ratings) |
JustCall | nGAGEMENT | |
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Likelihood to Recommend | SaaS Labs | nGUVU No answers on this topic |
Pros | SaaS Labs | nGUVU No answers on this topic |
Cons | SaaS Labs | nGUVU No answers on this topic |
Alternatives Considered | SaaS Labs | nGUVU No answers on this topic |
Return on Investment | SaaS Labs | nGUVU No answers on this topic |
ScreenShots | JustCall Screenshots | nGAGEMENT Screenshots |