What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 9.2 out of 100
3 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

JustCall

JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Ringostat

Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
Roman Yarovyi | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

JustCall
5.5
Ringostat
Multi-level Interactive Voice Response (IVR)
JustCall
5.0
Ringostat
Call reports
JustCall
6.0
Ringostat

Call Management

JustCall
5.4
Ringostat
Answering rules
JustCall
6.0
Ringostat
Call recording
JustCall
5.0
Ringostat
Call park
JustCall
4.0
Ringostat
Call screening
JustCall
5.0
Ringostat
Message alerts
JustCall
7.0
Ringostat

Mobile apps

JustCall
8.0
Ringostat
Mobile app for Android
JustCall
8.0
Ringostat

Pros

JustCall

  • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
  • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
  • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
  • They are also very responsive to questions and support requests.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Ringostat

  • Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
  • Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
  • Works with your CRM. You can get all the info about your client from the CRM right before the call.
  • Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
  • Rich API. You can build your custom solution with simple API.
  • Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Roman Yarovyi | TrustRadius Reviewer

Cons

JustCall

  • The power dialer functionality is in Beta still I believe and isn't not intuitive to use and add contacts to the calling list. In comparison, Kixie allows a very easy one-click operation, from anywhere on the web really, to add a number and contact to a power dialing session.
  • JustCall.io bills itself as a complete phone system but its pricing structure makes using it as such more expensive than solutions like Kixie or Dialpad, at least in my experience.
  • These guys are definitely on the right track, but more focus and clarity on the messaging and use cases JustCall is best suited for would result in a better net result for everyone in my opinion.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Ringostat

  • Lacking of full support for end-to-end analytics.
  • Price. It might be expensive for small companies with a not so huge amount of traffic.
Roman Yarovyi | TrustRadius Reviewer

Alternatives Considered

JustCall

I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other CRMs and a lot of the functionality we were looking for. With all the bells and whistles it is more expensive but certainly was a good contender. As I move forward here in 2018 we're launching a call center operation for which Kixie ay be a perfect fit.PhoneBurner is another platform that provides straight-up power dialing, dialing tech, and some additional resources. It does so on top of your current VOIP provider, so you don't have to make lots of changes. They have automated voicemail drops, email drops, and more to help accelerate the sales cycle.I chose JustCall specifically for the integration with Pipedrive and SMS capability. For now, it ended up being the tool for our business.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Ringostat

We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
Roman Yarovyi | TrustRadius Reviewer

Return on Investment

JustCall

  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Ringostat

  • We determined what are the sources of our leads, and which ads worked more effectively to provide them.
  • Our company didn't need to buy a separate virtual PBX service.
  • We completely eliminated the problem with missed calls.
Roman Yarovyi | TrustRadius Reviewer

Screenshots

Pricing Details

JustCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$10 per user per month

JustCall Editions & Modules

Edition
Basic$10.001
Pro$15.001
Enterprise$25.001
  1. per user per month
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.

Ringostat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$39

Starting Price

$39

Ringostat Editions & Modules

Edition
Virtual PBX 2.0$39
End-to-end analytics$39
Call tracking$59
Ringostat Smart Phone$39
Callback$39
  1. none
Additional Pricing Details
Save money by connecting more products. Test all Ringostat products 14 days for free.

Rating Summary

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