What users are saying about
16 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

KACE Asset Management Appliance

The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
Anonymous | TrustRadius Reviewer

Tanium

Tanium is suitable in any sort of organization where you want to look at your machines and what kind of applications they are running. One good example is removing an application from where it is not supposed to be in the organization. By using Tanium trace with basic English, first you can search all the machines which have that application, and second you can create a package either through a power shell command or CLI command and remove that application from all the machines at once.This is really saves lot of manual work, time, and also helps in balancing assets across an organization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

KACE Asset Management Appliance
2.2
Tanium
Software and hardware inventory tracking
KACE Asset Management Appliance
7.0
Tanium
License management
KACE Asset Management Appliance
1.0
Tanium
Asset lifecycle monitoring
KACE Asset Management Appliance
1.0
Tanium
Contract management
KACE Asset Management Appliance
1.0
Tanium
Asset relationship management
KACE Asset Management Appliance
1.0
Tanium

Pros

KACE Asset Management Appliance

  • Gives you real time data to systems on my network.
  • I can get information on all applications running on devices on my network.
  • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
Todd Frazier | TrustRadius Reviewer

Tanium

  • Tanium helps in identifying a list of infected machines with any vulnerabilities. For example if we create a package with list of Windows vulnerabilities, it will push the package through its sensors to all the nodes, and trace out the infected machines in our organization.
  • It helps in adding IOC's which helps us in track down the hashes or shah files existing with that IOC 's machines.
  • The most impressive thing about Tanium is that it can quarantine the machine of our choice without connecting to the network, which really helps a lot of times in containment of any infected machines.
Anonymous | TrustRadius Reviewer

Cons

KACE Asset Management Appliance

  • Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting.
  • Customer support will just refer you to search itninja.com when you call in for support issues.
  • KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best.
  • KACE Amp agent constantly breaks, and has to be re-installed on end user computers.
  • A parent-child relationship in the ticketing system requires you to create a process.
  • Remote provisioning fails consistently and does not provide any useful information as to why it failed.
  • K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it.
Anonymous | TrustRadius Reviewer

Tanium

  • One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
  • Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
  • The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
Anonymous | TrustRadius Reviewer

Alternatives Considered

KACE Asset Management Appliance

DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM!It has been a great addition to our County IT tools!
Todd Frazier | TrustRadius Reviewer

Tanium

Tanium is best for identifying infrastructure infections, and it is easy use where a user who has basic English knowledge can search his queries very easily. Tanium's exceptional feature is quarantining the machine from network, and this is a really impressive feature which should gain them new customers. Tanium helps in removing the suspicious application quickly, which saves time and manual work.
Anonymous | TrustRadius Reviewer

Return on Investment

KACE Asset Management Appliance

  • Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue.
  • The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset.
  • We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price.
Anonymous | TrustRadius Reviewer

Tanium

  • Adding the IOC 's tracing infected machines, and removing unwanted applications quickly.
  • Quarantine the infected machine from the network in order to prevent it from causing damage or infecting other machines.
  • The user interface could be improved.
Anonymous | TrustRadius Reviewer

Pricing Details

KACE Asset Management Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tanium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KACE Asset Management Appliance
5.0
Tanium
9.0

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