KACE Systems Deployment Appliance (SDA) vs. PDQ Deploy & Inventory vs. SmartDeploy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Deployment Appliance (SDA)
Score 8.8 out of 10
N/A
KACE Systems Deployment Appliance (SDA) is designed to save time and money by providing the user with a flexible and effective OS imaging and software deployment tool.N/A
PDQ Deploy & Inventory
Score 9.0 out of 10
N/A
PDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.
$1,575
per year per user
SmartDeploy
Score 9.6 out of 10
N/A
SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.
$960
per year
Pricing
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Editions & Modules
No answers on this topic
No answers on this topic
Starter
$960
per year
Plus
Contact sales team
Pro
Contact sales team
Offerings
Pricing Offerings
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup fee$96,050
Additional DetailsPDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.
More Pricing Information
Community Pulse
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Best Alternatives
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Small Businesses
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Score 9.5 out of 10
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Score 9.5 out of 10

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Medium-sized Companies
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Score 9.5 out of 10
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Score 9.0 out of 10
Enterprises
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Score 8.8 out of 10
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Score 8.8 out of 10
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User Ratings
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Likelihood to Recommend
8.0
(1 ratings)
9.7
(12 ratings)
8.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.4
(6 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
10.0
(5 ratings)
8.0
(1 ratings)
User Testimonials
KACE Systems Deployment Appliance (SDA)PDQ Deploy & InventorySmartDeploy
Likelihood to Recommend
Quest Software
It is most effective in Windows PC environments and doing mass Windows deployments across a wired LAN. It would not be suitable for small office/school environments or for environments with limited PC usage.
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PDQ
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
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PDQ.com
Well suited scenarios : One of the situations SmartDeploy helped immensly was in application deployment and management for our projects , making it and instant favorite for the deployment process. Also in one situation where we had a high flying app development which did'nt had much time to develop, deployment thorugh smart deploy made it quick and less involvement. Easier to understand major functionalities and onboard new projects. Less appropriate scenarios: We faced issues while utilising by DevOps team for monitoring every system for issue resolving in linux update on every employees system. This created alot of delay in every employees work front as systems were not working as expected
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Pros
Quest Software
  • Windows PC deployments.
  • Windows PC re-imaging.
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PDQ
  • Push out new software
  • Push out Updates to current software
  • Push out patches and updates that we don't have other ways to push out
  • Keep end-users updated with little involvement
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PDQ.com
  • It allows us to maintain only one image. Much less effort required than storing and maintaining multiple images.
  • LAN deployment works very well with few issues.
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Cons
Quest Software
  • USMT had issues with successfully capturing user states.
  • MAC support, stopped supporting newer versions of MAC OS. No APFS support.
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PDQ
  • As good as there email support is.. would like a live operator option
  • Some updates are hard to understand when 5 versions of the same program exist
  • Thats about it, PDQ deploy is the best out there
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PDQ.com
  • Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
  • Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
  • Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
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Likelihood to Renew
Quest Software
No answers on this topic
PDQ
PDQ is very useful and one of the tools that we use a lot.
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PDQ.com
No answers on this topic
Usability
Quest Software
No answers on this topic
PDQ
Logical - If I want to do something with the software, it is quite clear on how I need to go about that. There isn't some weird process that is proprietary to just that vendor and is counterintuitive. What I want to see is displayed with just a couple clicks.
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PDQ.com
No answers on this topic
Support Rating
Quest Software
The majority of the support reps I talk to on the phone are quick to respond and very helpful. They will take their time helping you with any case for the SDA and have any issues with it. They will help you build new boot environments or deployments if you get stuck or have a problem.
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PDQ
The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
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PDQ.com
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
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Alternatives Considered
Quest Software
No answers on this topic
PDQ
This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
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PDQ.com
SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
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Return on Investment
Quest Software
  • Primarily saves us time for maintaining our computer labs.
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PDQ
  • Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
  • Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
  • Works well for small team of IT's and again makes various repetitive tasks much easier
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PDQ.com
  • Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
  • With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
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ScreenShots