KACE Systems Management Appliance (SMA) vs. OpenLM for Engineering Licensing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Management Appliance
Score 8.0 out of 10
N/A
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
OpenLM for Engineering Licensing
Score 8.2 out of 10
N/A
OpenLM for Engineering Licensing provides essential engineering software license tracking capabilities and reports. Users can optimize software inventory, helping to stretch expensive software licenses to their limit. Works with a wide range of license managers including Flexera, DSLS, Reprise and Sentinel RMS. Handles allN/A
Pricing
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KACE Systems Management ApplianceOpenLM for Engineering Licensing
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
Top Pros
Top Cons
Features
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
KACE Systems Management Appliance (SMA)
8.6
12 Ratings
12% above category average
OpenLM for Engineering Licensing
-
Ratings
Software and hardware inventory tracking10.012 Ratings00 Ratings
License management9.011 Ratings00 Ratings
Asset lifecycle monitoring8.010 Ratings00 Ratings
Contract management6.06 Ratings00 Ratings
Asset relationship management10.08 Ratings00 Ratings
Best Alternatives
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 8.0 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Ivanti IT Asset Management Suite
Ivanti IT Asset Management Suite
Score 6.4 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Ivanti IT Asset Management Suite
Ivanti IT Asset Management Suite
Score 6.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
Likelihood to Recommend
8.0
(12 ratings)
8.2
(1 ratings)
Usability
8.6
(3 ratings)
-
(0 ratings)
Support Rating
9.5
(4 ratings)
-
(0 ratings)
User Testimonials
KACE Systems Management Appliance (SMA)OpenLM for Engineering Licensing
Likelihood to Recommend
Quest
I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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OpenLM
OpenLM can simplify the reporting of complex licenses with multiple toolboxes or products on one server. It covers most of our license server types, but not all. The academic version is reasonably priced (e.g. for educational institutions) giving 90% of the features, however setting it up on-premise was more complex than our original pilot would suggest. We couldn't do without it now.
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Pros
Quest
  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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OpenLM
  • Peak concurrent license use for any period of time, often less than expected, saves unnecessary over purchase.
  • Denials of license, can quickly see where a license is not working, say, after an upgrade.
  • Comparison of license utilisation (% when near the limit).
  • Quick check of expiring licenses.
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Cons
Quest
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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OpenLM
  • You can share a link to a dynamic report (e.g. the last 365 days). The URL is very long but it can be used with a 3rd party short URL utility and shared with users.
  • Upgrading to the latest version took a long time to troubleshoot, which left a short gap in the saved data.
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Usability
Quest
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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OpenLM
No answers on this topic
Support Rating
Quest
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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OpenLM
No answers on this topic
Alternatives Considered
Quest
We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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OpenLM
X-Formation, OpenIT, JTB, Sassafras either more expensive for the particular task of managing and monitoring concurrent licenses, or they had a different set of features (such as Sassafras K2/Keyserver also for remote access)
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Return on Investment
Quest
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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OpenLM
  • The academic version has paid for itself handsomely, including our setup costs. The ongoing strategic information saves costs.
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ScreenShots

OpenLM for Engineering Licensing Screenshots

Screenshot of Feature Usage statusScreenshot of OpenLM ReportsScreenshot of License ActivityScreenshot of License UsageScreenshot of FeaturesScreenshot of Feature usage per user