KACE Systems Management Appliance (SMA) vs. TrackMySubs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Management Appliance
Score 8.0 out of 10
N/A
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
TrackMySubs
Score 8.0 out of 10
N/A
TrackMySubs is a subscription tracking tool for digital entrepreneurs, to manage subscription licenses before they hit the credit card.N/A
Pricing
KACE Systems Management Appliance (SMA)TrackMySubs
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KACE Systems Management ApplianceTrackMySubs
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KACE Systems Management Appliance (SMA)TrackMySubs
Top Pros
Top Cons
Features
KACE Systems Management Appliance (SMA)TrackMySubs
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
KACE Systems Management Appliance (SMA)
8.6
12 Ratings
12% above category average
TrackMySubs
-
Ratings
Software and hardware inventory tracking10.012 Ratings00 Ratings
License management9.011 Ratings00 Ratings
Asset lifecycle monitoring8.010 Ratings00 Ratings
Contract management6.06 Ratings00 Ratings
Asset relationship management10.08 Ratings00 Ratings
Best Alternatives
KACE Systems Management Appliance (SMA)TrackMySubs
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 8.0 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
Ivanti IT Asset Management Suite
Ivanti IT Asset Management Suite
Score 6.4 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
Ivanti IT Asset Management Suite
Ivanti IT Asset Management Suite
Score 6.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KACE Systems Management Appliance (SMA)TrackMySubs
Likelihood to Recommend
8.0
(12 ratings)
8.0
(1 ratings)
Usability
8.6
(3 ratings)
-
(0 ratings)
Support Rating
9.5
(4 ratings)
-
(0 ratings)
User Testimonials
KACE Systems Management Appliance (SMA)TrackMySubs
Likelihood to Recommend
Quest
I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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TrackMySubs
It is well suited to a tiny business that is trying to carefully be aware of when cash flow is going out or small business to be able to check the subscriptions they have all at once to see if they can combine/cancel/negotiate any of them to free up cashflow. It's also very suited to home use for this reason. It's less suited to a bigger business where the decisions are made across the company/lots of users.
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Pros
Quest
  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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TrackMySubs
  • Gives customizable reminders by email at the times that suit you - And can be more than one.
  • Can track how much you save on certain subscriptions (i.e. the ones you have a discount on etc).
  • Can track lifetime deals to find the services you use easily.
  • Use the Go and Explore features to access the websites easily (or find new helpful subscriptions!).
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Cons
Quest
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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TrackMySubs
  • Can be slightly complex to set up if you don't know all the details you need/which option to use.
  • Somewhat unintuitive GUI.
  • Be able to add more details immediately when you set up the new addition, rather than needing to wait until it's added.
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Usability
Quest
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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TrackMySubs
No answers on this topic
Support Rating
Quest
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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TrackMySubs
No answers on this topic
Alternatives Considered
Quest
We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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TrackMySubs
No answers on this topic
Return on Investment
Quest
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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TrackMySubs
  • It's meant I don't have fee's for not having enough money in the acct.
  • I've been able to cancel subscriptions that I don't use.
  • I can track lifetime deals so that I can make use of the ones that I have rather than purchasing something else.
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ScreenShots