KalioCommerce vs. Spryker Cloud Commerce OS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KalioCommerce
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
KalioCommerce is an enterprise eCommerce platform that powers Internet Retailer Top 1000 B2C & B2B brands. According to the vendor, online retailers get the flexibility to build uniquely branded sites with sophisticated business needs, and transform ideas into revenue faster with the platform’s data-driven administration console and cloud architecture. Key customers include Discount Ramps, Hale Groves, AllHeart Medical Supplies, Touch of Class, Arthur Beren Shoes,…N/A
Spryker Cloud Commerce OS
Score 6.1 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.N/A
Pricing
KalioCommerceSpryker Cloud Commerce OS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KalioCommerceSpryker Cloud Commerce OS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredRequired
Additional Details
More Pricing Information
Community Pulse
KalioCommerceSpryker Cloud Commerce OS
Top Pros
Top Cons
Features
KalioCommerceSpryker Cloud Commerce OS
Online Storefront
Comparison of Online Storefront features of Product A and Product B
KalioCommerce
-
Ratings
Spryker Cloud Commerce OS
7.6
64 Ratings
2% below category average
Product catalog & listings00 Ratings8.260 Ratings
Product management00 Ratings7.260 Ratings
Bulk product upload00 Ratings7.852 Ratings
Branding00 Ratings7.953 Ratings
Mobile storefront00 Ratings8.251 Ratings
Product variations00 Ratings7.663 Ratings
Visual customization00 Ratings7.056 Ratings
CMS00 Ratings6.758 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
KalioCommerce
-
Ratings
Spryker Cloud Commerce OS
8.4
58 Ratings
9% above category average
Abandoned cart recovery00 Ratings8.742 Ratings
Checkout user experience00 Ratings8.158 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
KalioCommerce
-
Ratings
Spryker Cloud Commerce OS
8.2
55 Ratings
2% below category average
eCommerce security00 Ratings8.255 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
KalioCommerce
-
Ratings
Spryker Cloud Commerce OS
7.3
59 Ratings
5% below category average
Promotions & discounts00 Ratings7.857 Ratings
Personalized recommendations00 Ratings6.442 Ratings
SEO00 Ratings7.851 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
KalioCommerce
-
Ratings
Spryker Cloud Commerce OS
8.2
63 Ratings
3% above category average
Multi-site management00 Ratings7.955 Ratings
Order processing00 Ratings8.759 Ratings
Inventory management00 Ratings8.352 Ratings
Shipping00 Ratings7.745 Ratings
Custom functionality00 Ratings8.560 Ratings
Best Alternatives
KalioCommerceSpryker Cloud Commerce OS
Small Businesses
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Shopify Plus
Score 9.0 out of 10
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Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KalioCommerceSpryker Cloud Commerce OS
Likelihood to Recommend
8.1
(3 ratings)
7.9
(69 ratings)
Likelihood to Renew
9.3
(3 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
6.1
(68 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(68 ratings)
Online Training
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
KalioCommerceSpryker Cloud Commerce OS
Likelihood to Recommend
KalioCommerce
KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Read full review
Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
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Pros
KalioCommerce
  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
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Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
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Cons
KalioCommerce
  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
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Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
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Likelihood to Renew
KalioCommerce
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
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Spryker Systems, GmbH
No answers on this topic
Usability
KalioCommerce
No answers on this topic
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
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Support Rating
KalioCommerce
No answers on this topic
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
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Alternatives Considered
KalioCommerce
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
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Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
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Return on Investment
KalioCommerce
  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
Read full review
Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Read full review
ScreenShots

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce