4 Ratings
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Score 10 out of 100
14 Ratings
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Score 6 out of 100

Feature Set Ratings

  • Kanbanchi for G Suite ranks higher in 1 feature set: Project Management
  • Upland PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

7.3

Kanbanchi for G Suite

73%
3.7

Upland PSA

37%
Kanbanchi for G Suite ranks higher in 14/14 features

Task Management

9.0
90%
1 Rating
3.0
30%
4 Ratings

Resource Management

6.0
60%
1 Rating
3.0
30%
3 Ratings

Gantt Charts

8.0
80%
1 Rating
8.0
80%
1 Rating

Scheduling

7.0
70%
1 Rating
3.0
30%
2 Ratings

Workflow Automation

3.0
30%
1 Rating
2.0
20%
3 Ratings

Team Collaboration

10.0
100%
1 Rating
1.0
10%
3 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
7.9
79%
2 Ratings

Support for Waterfall Methodology

8.0
80%
1 Rating
6.9
69%
2 Ratings

Document Management

5.0
50%
1 Rating
2.0
20%
3 Ratings

Email integration

8.0
80%
1 Rating
2.0
20%
3 Ratings

Mobile Access

7.0
70%
1 Rating
4.5
45%
2 Ratings

Timesheet Tracking

7.0
70%
1 Rating
2.0
20%
5 Ratings

Change request and Case Management

7.0
70%
1 Rating
5.2
52%
3 Ratings

Budget and Expense Management

7.0
70%
1 Rating
1.0
10%
5 Ratings

Professional Services Automation

8.0

Kanbanchi for G Suite

80%
10.0

Upland PSA

100%
Kanbanchi for G Suite ranks higher in 2/4 features

Quotes/estimates

8.0
80%
1 Rating
N/A
0 Ratings

Invoicing

8.0
80%
1 Rating
10.0
100%
1 Rating

Project & financial reporting

8.0
80%
1 Rating
10.0
100%
1 Rating

Integration with accounting software

8.0
80%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Kanbanchi for G Suite is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Kanbanchi for G Suite

100%
1 Rating
1.0

Upland PSA

10%
10 Ratings

Likelihood to Renew

Kanbanchi for G Suite

N/A
0 Ratings
7.0

Upland PSA

70%
6 Ratings

Usability

Kanbanchi for G Suite

N/A
0 Ratings
8.0

Upland PSA

80%
1 Rating

Support Rating

Kanbanchi for G Suite

N/A
0 Ratings
9.0

Upland PSA

90%
2 Ratings

Implementation Rating

Kanbanchi for G Suite

N/A
0 Ratings
9.0

Upland PSA

90%
2 Ratings

Likelihood to Recommend

Kanbanchi

  • If you need transparency around your workloads the product is great as it is easy to use and visually tells a story.
  • It is ideal for SCRUM management as it plays into the ideas of Sprint
Read full review

Upland Software

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Read full review

Pros

Kanbanchi

  • Great for supporting SCRUM as part of Agile deliveries. We use the ToDo, Doing and Done and build GANNT charts to facilitate resource planning.
  • We use it at a department level to manage workloads and help staff know what work is waiting for them and the relative priority.
  • We have deployed it across the organisation and also work with suppliers and offshore development teams to coordinate activities.
Read full review

Upland Software

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Read full review

Cons

Kanbanchi

  • Occasionally hangs at login but this may be to do with our authentication service.
  • It would be nice when grouping cards together if there was an option to lay them over each other in a fan arrangement.
Read full review

Upland Software

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Read full review

Pricing Details

Kanbanchi for G Suite

Starting Price

$0 per user

Editions & Modules

Kanbanchi for G Suite editions and modules pricing
EditionModules
Starter7.951
Professional19.972
Enterprisecustom3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Upland PSA

Starting Price

$15 per month

Editions & Modules

Upland PSA editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Kanbanchi

    No answers on this topic

    Upland Software

    I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
    Read full review

    Usability

    Kanbanchi

    No answers on this topic

    Upland Software

    I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
    Read full review

    Support Rating

    Kanbanchi

    No answers on this topic

    Upland Software

    The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
    Read full review

    Implementation Rating

    Kanbanchi

    No answers on this topic

    Upland Software

    The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
    Read full review

    Alternatives Considered

    Kanbanchi

    We have used MS Project previously but ended up doing things in spreadsheets so KanBanchi has bridged this gap for us
    Read full review

    Upland Software

    The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
    Read full review

    Return on Investment

    Kanbanchi

    • We have seen great value in our planning for Agile deliveries especially when applying it to SCRUM.
    • Using the product we have found it quickly surfaces resource constraints and blockers when planning for projects.
    Read full review

    Upland Software

    • Increased time tracking accuracy
    • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
    • increased awareness of project pain points and successes
    Read full review

    Screenshots

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