TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kantar Research Services

    Score8 out of 10
    N/AKantar Marketplace (formerly Lightspeed Research) is a market research specialist offering survey engagement software and global panel management, data on-demand, and market insights.N/A

    Respondent.io

    Score8.4 out of 10
    N/ARespondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.

    $39

    per B2C credit

    Pricing
    Kantar Research ServicesRespondent.io
    Editions & Modules
    No answers on this topic
    Pay As You Go - B2C
    $39
    billed at completed research per B2C credit
    Pay As You Go - B2B
    $65
    billed at research completion per B2B credit
    Basic - B2C
    $1,980
    per year 60 B2C credits per year
    Basic - B2B
    $3,300
    per year 60 B2B credits per year
    Advanced - B2C
    $3,600
    per year 150 B2C credits per year
    Advanced - B2B
    $6,000
    per year 150 B2B credits per year
    Offerings
    Pricing Offerings
    Kantar Research ServicesRespondent.io
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Kantar Research ServicesRespondent.io
    Market Research
    Comparison of Market Research features of Kantar Research Services and Respondent.io
    Feature
    Kantar Research Services
    -
    Ratings
    Respondent.io
    9.0
    1 Ratings
    25% above category average
    Consumer Feedback00 Ratings9.01 Ratings
    Best Alternatives
    Kantar Research ServicesRespondent.io
    Small Businesses
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    Medium-sized Companies
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    Enterprises
    Qualtrics
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kantar Research ServicesRespondent.io
    Likelihood to Recommend
    7.6
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Kantar Research ServicesRespondent.io
    Likelihood to Recommend
    Kantar
    Really relevant for testing new product launches with customers. Often NPD fails to find the sweet spot of differentiation and impact (commercial or customer impact) and having the insights to test along the journey makes teams more agile and more motivated to trial new things without sinking over cost where you move from a concept to reality. Also helpful for studying different types of marketing impacts for longer-term campaigns on customer perceptions which are important measures of success beyond the commercial.
    Incentivized
    Read full review
    Respondent Inc
    It is great for participant recruitment on go-pay basis. Perfect for smaller companies and UX teams. but larger companies and teams might want to look into other solutions that could be used at scale
    Incentivized
    Read full review
    Pros
    Kantar
    • There studies provide brand insights in the most particular way.
    • They also help in media planning & measuring their effectiveness.
    • Helps in building brands.
    Incentivized
    Read full review
    Respondent Inc
    • Recruitment
    • Option to cherry pick participants
    • Easy to use
    Incentivized
    Read full review
    Cons
    Kantar
    • The platform can be confusing to navigate at times; UX could be simplified.
    • Ability to utilize more competitive datasets would be helpful.
    • Sometimes takes a while to return data and build out full insights.
    Incentivized
    Read full review
    Respondent Inc
    • Adding customer meeting links
    • custom consent
    Incentivized
    Read full review
    Alternatives Considered
    Kantar
    Easy to use, better pricing, deeper understanding.
    Incentivized
    Read full review
    Respondent Inc
    We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
    Incentivized
    Read full review
    Return on Investment
    Kantar
    • From my position, it's having a positive impact on the people involved in planning customer-led projects - more innovation that is bolder, more confidence we are focussing on the right areas, less time trying to sign things off or dissect where things went wrong, or convincing leadership teams to keep the the testing.
    Incentivized
    Read full review
    Respondent Inc
    • Time to market
    • Better user experience
    • Product market fit
    Incentivized
    Read full review
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