Tebra Practice Marketing vs. Vital Interaction

Tebra Practice Marketing

Tebra Practice Marketing

2 Reviews and Ratings

Vital Interaction

Vital Interaction

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Tebra Practice Marketing	Score 7.7 out of 10	N/A	Tebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.	$0
Vital Interaction	Score 10.0 out of 10	N/A	A patient communication technology, Vital Interaction specializes in patient reactivation and retention. According to Vital Interaction, their technology is used to facilitate messages to 5 million patients each year. Vital Interaction’s proprietary Smart List Engine constantly scans a practice management system using specific criteria like appointment, clinical, and billing data to generate automated, customizable campaigns for targeted patient outreach.	N/A

Pricing

Tebra Practice Marketing

Vital Interaction

Editions & Modules

Cub: $0
Professional: $300
Managed Services: $500

No answers on this topic

Offerings

Pricing Offerings
Tebra Practice Marketing	Vital Interaction
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Tebra Practice Marketing	Vital Interaction

Best Alternatives
	Tebra Practice Marketing	Vital Interaction
Small Businesses	RXNT Score 8.7 out of 10	RXNT Score 8.7 out of 10
Medium-sized Companies	AdvancedMD Score 8.0 out of 10	AdvancedMD Score 8.0 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Tebra Practice Marketing	Vital Interaction
Likelihood to Recommend	7.0 (1 ratings)	10.0 (1 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	3.0 (1 ratings)	- (0 ratings)

User Testimonials
	Tebra Practice Marketing	Vital Interaction
Likelihood to Recommend	Tebra The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes Incentivized TM Tina McConnell CIO Read full review
Pros	Tebra Patient communications: being able to send patients text messages has been a great benefit. Kareo sends out appointment reminders for us which saves our employees time. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction Implementation Support Monitoring and reporting ROI Incentivized TM Tina McConnell CIO Read full review
Cons	Tebra There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution. It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter. Incentivized TM Tina McConnell CIO Read full review
Usability	Tebra No answers on this topic	Vital Interaction Our users adopted easily Incentivized TM Tina McConnell CIO Read full review
Support Rating	Tebra Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction No answers on this topic
Alternatives Considered	Tebra We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction NextGen PM is not able to offer the functionality provided by Vital Interaction. Incentivized TM Tina McConnell CIO Read full review
Return on Investment	Tebra We have not been using it long enough to know an answer to this. Incentivized HH Howell Howell Practice Manager Read full review	Vital Interaction Saved 1,791 hours of calling in the first quarter. Pre-visit communication, product pickup messages, cancellation messages and birthday messages. 1-2% decrease in no show rate in initial 90 days of using VI. 2-week ROI, 21% success rate in reactivations (annual, canceled not rescheduled, no show not rescheduled) Incentivized TM Tina McConnell CIO Read full review
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